The golden rules to 21st century etiquette

Researchers in the UK have come up with 17 golden rules for communicating in digital age.

The study by BT Mobile and Oxford University took an in-depth look into the ‘dos and don’ts’ of tech etiquette and came up with a definitive modern day guide.

Some of the rules are:

• Do not chat people up on business social network, LinkedIn

• Do not overshare on social media

• Do not message in anger

• And never put kisses on emails to colleagues

Other rules include: be careful when pressing ‘reply all’ if gossiping about someone on the original message.

To find out more about the study and its insights, CapeTalk's lunchtime host, Pippa Hudson, spoke to Behavioural Psychologist, Dr Peter Collett, from Oxford University who was involved in the study.

Listen to the full conversation below:

The 17 golden rules to 21st century etiquette:

Don’t “over share” on Facebook

Don’t chat someone up via LinkedIn or any professional platform

Don’t look through your partner’s phone

Don’t post to social media when emotional

Be careful when hitting “reply all” to a group message, if gossiping about someone

Never send a text or message in anger

Never send a text or message when drunk

Never post to social media when drunk

Don’t put kisses on texts or emails to clients or work colleagues

Don’t gossip about people on text or social media

Always text or message if you’re going to be late for a social arrangement

Always call work (the boss) rather than text if you are going to be off sick

If a friend is a good friend, wish them happy birthday by text as well as Facebook message

Never end a relationship by text or social media

Don’t ever text bad news, always call

Don’t private message someone you don’t know

Never hide your viewing history from your partner


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