Researchers in the UK have come up with 17 golden rules for communicating in digital age.
The study by BT Mobile and Oxford University took an in-depth look into the ‘dos and don’ts’ of tech etiquette and came up with a definitive modern day guide.
Some of the rules are:
• Do not chat people up on business social network, LinkedIn
• Do not overshare on social media
• Do not message in anger
• And never put kisses on emails to colleagues
Other rules include: be careful when pressing ‘reply all’ if gossiping about someone on the original message.
To find out more about the study and its insights, CapeTalk's lunchtime host, Pippa Hudson, spoke to Behavioural Psychologist, Dr Peter Collett, from Oxford University who was involved in the study.
Listen to the full conversation below:
The 17 golden rules to 21st century etiquette:
Don’t “over share” on Facebook
Don’t chat someone up via LinkedIn or any professional platform
Don’t look through your partner’s phone
Don’t post to social media when emotional
Be careful when hitting “reply all” to a group message, if gossiping about someone
Never send a text or message in anger
Never send a text or message when drunk
Never post to social media when drunk
Don’t put kisses on texts or emails to clients or work colleagues
Don’t gossip about people on text or social media
Always text or message if you’re going to be late for a social arrangement
Always call work (the boss) rather than text if you are going to be off sick
If a friend is a good friend, wish them happy birthday by text as well as Facebook message
Never end a relationship by text or social media
Don’t ever text bad news, always call
Don’t private message someone you don’t know
Never hide your viewing history from your partner