If you are a victim of banking fraud, lodge a complaint with Banking Ombudsman

On Monday John Maytham spoke to Dr David Klatzow and several listeners in the week who were part of some kind of banking fraud involving FNB and MTN.

On Wednesday, John spoke of a case that had been taken to the banking ombudsman which resulted in a ruling for the bank to pay its client 50ᶜ in the rand.

According to Banking Ombudsman Advocate Clive Pillay there hasn’t been any significant increase from the number of cases they received last year.

The number of complaints we received this year is very similar to the number of complaints we received last year

Advocate Clive Pillay, Banking Ombudsman

Listen to the full conversation on The John Maytham Show:

What we do is to adjudicate disputes between the banks and their customers and we do that at an impartial, independent, confidential and speedy manner

Advocate Clive Pillay, Banking Ombudsman

In order to adjudicate we need the version of both the bank and the consumer or any other relevant information. And then we asses that complaint on a balance of probabilities which is a civil standard used by our civil courts of law.

Advocate Clive Pillay, Banking Ombudsman

Bear in mind that a fraudster can only access your account if you disclose your own personal log-on details.

Advocate Clive Pillay, Banking Ombudsman

Recommended

by NEWSROOM AI
Read More
More heads expected to roll at Prasa, says Satawu

More heads expected to roll at Prasa, says Satawu

On Wednesday the passenger rail agency announced it had terminated the former company secretary's contract with immediate effect.

New Western Cape Cabinet a 'safe' option for the DA, says political analyst

New Western Cape Cabinet a 'safe' option for the DA, says political analyst

Premier Alan Winde has named his provincial team which includes old and new faces.

Is ANC Western Cape's Lionel Adendorf a victim of party's faction battles?

Is ANC Western Cape's Lionel Adendorf a victim of party's faction battles?

Suspended provincial spokesperson filed an urgent declaratory order with the high court to declare a recent meeting invalid.

'MPs conduct over the last few years has been shameful' -political expert

'MPs conduct over the last few years has been shameful' -political expert

Prof.Mcebisi Ndletyana slams the conduct of parliamentarians over the last few years as MPs are sworn into the National Assembly.

"I'm very different to Helen Zille," premier Alan Winde on his new appointment

"I'm very different to Helen Zille," premier Alan Winde on his new appointment

The new man in charge has urged all members of the provincial legislature to work together and says jobs are his top priority.

Are fears around the security of 5G unfounded?

Are fears around the security of 5G unfounded?

'Fifth generation' is super fast internet with download speeds up to 20 times faster than currently available on 4G.

Popular articles
Former Morning Live co-anchor Tracy Going opens up, gets vulnerable about money

Former Morning Live co-anchor Tracy Going opens up, gets vulnerable about money

Former Morning Live co-anchor Tracy Going opens up about her attitude to money (hopes and fears, successes and failures, etc.).

'Two officers jumped out of the car and started assaulting me'

'Two officers jumped out of the car and started assaulting me'

Graham Westcott tells Kieno Kammies about how the police allegedly attacked him in Sea Point, Cape Town.

[WATCH] Twin toddlers climbing a fridge has Twitter in stitches!

[WATCH] Twin toddlers climbing a fridge has Twitter in stitches!

Khabazela shares tweets and Facebook posts that have gone viral.

Boeing 737 MAX: 'Sensor broke off, computer misread data and fought the pilots'

Boeing 737 MAX: 'Sensor broke off, computer misread data and fought the pilots'

Guy Leitch, the managing editor of SA Flyer Magazine, provides insights into what caused the airplane crash.

'Thuli Madonsela’s name has been mentioned for Deputy President'

'Thuli Madonsela’s name has been mentioned for Deputy President'

Lumkile Mondi (Wits), Ferial Haffajee and Busisiwe Mavuso (Business Leadership SA) on the President's upcoming "slim" Cabinet.

Four men die after inhaling hazardous fumes in Cape Town factory

Four men die after inhaling hazardous fumes in Cape Town factory

Police are investigating the deaths which took place at Atlantic Recycling factory in Parow on Tuesday afternoon.