In the boardroom with Travelstart

Conceived in Sweden, Travelstart first opened its doors in 1999, as the brainchild of Travel visionary Stephan Ekbergh. He brought it to South Africa ten years ago.

This online travel agency has identified that people want to travel, don't want to spend too much money, and don't want to go to many websites to make their arrangements.

Travelstart offers this all in one platform.

Ekbergh says the aggregation of information about fares across all the airlines is a complicated operation and one has to have staff doing this. But, more importantly, Travelstart staff negotiate with the airlines to get better fares for customers.

That;s why you can often see it's cheaper on our website than on the airline's website.

Stephan Ekbergh, CEO Travelstart

So it is not just about the technology on the website...You have to do the other softer parts, like negotiating and servicing customers...especially when bad things happen.

Stephan Ekbergh, CEO Travelstart

Ekbergh says when they began in South Africa in 2006, the airlines here were difficult. But the company persevered and built up momentum.

What is the key to Travelstart's success?

It's really simplicity. Not having to go to all the travel agents, no calling around, and finding everything in one place - and knowing it works.

Stephan Ekbergh, CEO Travelstart

The one thing that fuels e-commerce, is trust. Trust is the thing, when you take up your plastic, you'll get the service you have requested.

Stephan Ekbergh, CEO Travelstart

Ekbergh says the thing holding back e-commerce in this country, is South Africans have a culture of distrust.

He says South Africa is the most wonderful country and he sees no reason why a city like Cape Town can't become an IT centre. As people globally search for quality of life and interesting jobs, he says Cape Town could become a hub to draw people here to settle and work.

Read More
Why is the middle-class over-indebted?

Why is the middle-class over-indebted?

702/CapeTalk's listeners weigh in on what is causing them financial stress and what could be done to ensure some relief.

4th Industrial Revolution: 47% of jobs could disappear in 20 years

4th Industrial Revolution: 47% of jobs could disappear in 20 years

CapeTalk's Kieno Kammies speaks to CEO of Sygnia Magda Wierzycka about the impact of technology on future jobs.

Khoisan language could soon be taught in WC schools

Khoisan language could soon be taught in WC schools

The WCED is awaiting approval from the Basic Education Dept to honour a request by Khoisan people to have Khoekhoegowab taught in schools.

How technology has impacted and affected the banking sector

How technology has impacted and affected the banking sector

The Banking sector has evolved. Customers can do transactions from the comfort of their own homes, saving them time and money.

WC government supports preservation of the Philippi Horticultural Area

WC government supports preservation of the Philippi Horticultural Area

Farmers stand to lose the land to developers planing to build 30 000 houses in the eco-sensitive Philippi Horticultural Area.

Grace Mugabe used normal passport and can't enjoy diplomatic immunity

Grace Mugabe used normal passport and can't enjoy diplomatic immunity

Shadow Minister of International Relations says Mugabe's case should not be debated any further as she can't enjoy any privileges.

Popular articles
Grace Mugabe invokes diplomatic immunity as Zim-SA relations get tense

Grace Mugabe invokes diplomatic immunity as Zim-SA relations get tense

Grace is still in South Africa and her husband, Zimbabwean President Robert Mugabe, is due to land in the country this afternoon.

Hope Ramaphosa: Cyril never lifted a finger to me, he wouldn't beat a woman

Hope Ramaphosa: Cyril never lifted a finger to me, he wouldn't beat a woman

Cyril Ramaphosa's ex-wife says abuse allegations spread by EFF leader Julius Malema are an attempt to tarnish his reputation.

Bob Mugabe flying in, could sort out his wife's legal woes

Bob Mugabe flying in, could sort out his wife's legal woes

Political analyst David Monyae says this puts everyone including President Jacob Zuma and Robert Mugabe in an awkward situation.

Advanced communication system for Cape's neighbourhood watches

Advanced communication system for Cape's neighbourhood watches

The system allows neighbourhood watches to relay incidents, post warnings or request emergency assistance.

Grace Mugabe has a history of violence

Grace Mugabe has a history of violence

Mail & Guardian Africa editor, Simon Allison says the recent incident of violence by Grace Mugabe is certainly not the first.

Best bank ad ever? Andy Rice reviews Investec’s “you’re more than data”

Best bank ad ever? Andy Rice reviews Investec’s “you’re more than data”

The Money Show’s Bruce Whitfield interviews the advertising expert about the best and worst new advertisements.

[LISTEN] 20-year-old SA woman traumatised by Grace Mugabe's assault

[LISTEN] 20-year-old SA woman traumatised by Grace Mugabe's assault

Gabriella Engels says she is saddened by people who are calling her names on Twitter before they understand the full story.

Discovery CEO (and founder) Adrian Gore bares his soul about money

Discovery CEO (and founder) Adrian Gore bares his soul about money

The Money Show’s Bruce Whitfield interviews Gore about his attitude to money (hopes and fears, successes and failures, etc.).