In the boardroom with Travelstart

Conceived in Sweden, Travelstart first opened its doors in 1999, as the brainchild of Travel visionary Stephan Ekbergh. He brought it to South Africa ten years ago.

This online travel agency has identified that people want to travel, don't want to spend too much money, and don't want to go to many websites to make their arrangements.

Travelstart offers this all in one platform.

Ekbergh says the aggregation of information about fares across all the airlines is a complicated operation and one has to have staff doing this. But, more importantly, Travelstart staff negotiate with the airlines to get better fares for customers.

That;s why you can often see it's cheaper on our website than on the airline's website.

Stephan Ekbergh, CEO Travelstart

So it is not just about the technology on the website...You have to do the other softer parts, like negotiating and servicing customers...especially when bad things happen.

Stephan Ekbergh, CEO Travelstart

Ekbergh says when they began in South Africa in 2006, the airlines here were difficult. But the company persevered and built up momentum.

What is the key to Travelstart's success?

It's really simplicity. Not having to go to all the travel agents, no calling around, and finding everything in one place - and knowing it works.

Stephan Ekbergh, CEO Travelstart

The one thing that fuels e-commerce, is trust. Trust is the thing, when you take up your plastic, you'll get the service you have requested.

Stephan Ekbergh, CEO Travelstart

Ekbergh says the thing holding back e-commerce in this country, is South Africans have a culture of distrust.

He says South Africa is the most wonderful country and he sees no reason why a city like Cape Town can't become an IT centre. As people globally search for quality of life and interesting jobs, he says Cape Town could become a hub to draw people here to settle and work.


Read More
Zuma order to pay costs of failed legal suit, a damning indictment: Law expert

Zuma order to pay costs of failed legal suit, a damning indictment: Law expert

Law professor at Wits says the President has now been warned to consider his options very careful when playing delaying tactics.

 New policy to ensure rail passenger safety near completion

New policy to ensure rail passenger safety near completion

CapeTalk's John Maytham speaks to Railway Safety Regulator about how railway safety can be improved to avoid disruptions.

#StateCaptureJudgment could cause reputational damage to the ANC

#StateCaptureJudgment could cause reputational damage to the ANC

With only two days left til the ANC Elective Conference, this judgment could cause Zuma further harm, says Natasha Marrian.

Cape Town V&A Waterfront's 3-year plan to boot use of plastic bottles and bags

Cape Town V&A Waterfront's 3-year plan to boot use of plastic bottles and bags

The V&A Waterfront precinct has made a decision to ban all single-use plastic bottle and bags over the next three years.

'No court would uphold a state of emergency declared by Zuma'

'No court would uphold a state of emergency declared by Zuma'

Senior researcher, Judith February says the state of emergency draft regulations look like something out of the PW Botha playbook.

CoCT is hard at work to catch up on its water augmentation projects

CoCT is hard at work to catch up on its water augmentation projects

The City is facing the worst drought ever and its dam levels continue to drop as the skies remain dry.

Popular articles
Predictably awesome new Nando's ad reminds South Africans ‘we can fix our sh$t’

Predictably awesome new Nando's ad reminds South Africans ‘we can fix our sh$t’

Watch the Guptas pack their bags and run in Nando's inspiring new advertisement.

PSG Chair Jannie Mouton opens up (kind of) about Steinhoff

PSG Chair Jannie Mouton opens up (kind of) about Steinhoff

In 2012 Steinhoff acquired 20% of wealth manager PSG, reportedly infuriating Mouton. Bruce Whitfield interviews him.

[LISTEN] Sara-Jayne King overjoyed at finding her biological father

[LISTEN] Sara-Jayne King overjoyed at finding her biological father

After a 702/ CapeTalk interview, the author of the autobiographical book Killing Karoline spoke to her dad for the first time.

[LISTEN] Caller challenges Eusebius on land disposition

[LISTEN] Caller challenges Eusebius on land disposition

‘I need you to provide me with an answer' - John from Edenvale, Gauteng

Number of South Africans visiting the seaside has dropped

Number of South Africans visiting the seaside has dropped

Fedhasa's CEO is encouraging South Africans to take a look at the specials that are currently out there and make their bookings.

How businessman Max Lichaba struck gold with his jewellery company

How businessman Max Lichaba struck gold with his jewellery company

Entrepreneur Max Lichaba built his own empire and is the CEO of Lichaba Creations and several other businesses. This is his story.