The Department of Home Affairs has put an end to an entrepreneurial initiative at their Wynberg offices by domestic worker and Khayelitsha mother, Delta Gxolo.
Delta saw the opportunity to create a queuing service for clients at R100 or R150 to help provide for her children.
Provincial Home Affairs manager Yusuf Simons says that the queuing policy does not allow individuals to stand in line for multiple people.
You can queue for someone, but one person [can only queue] for one other person. A person cannot queue for a group of other people..— Yusuf Simons, Western Cape Home Affairs manager
According to Simons, the department has received a number of complaints from angry clients objecting to the single mother's queuing service.
Simons has encouraged eligible people to take advantage of the online application service on their e-Channel portal.
Listen to the full conversation from CapeTalk's Breakfast with Kieno Kammies:
@CapeTalk. Delta should be allowed to queue for 1 person or a family. That was what she was going to this morning for me.— george (@lookcosucan) May 10, 2016