How important is roadside assistance cover?

Every motorist is advised to have a road-side assistance policy which can assist in case of motor vehicle malfunctions, or any vehicle related emergency.

CapeTalk's Pippa Hudson takes a look into roadside assistance packages and what they offer.

She speaks to Christelle Colman, CEO of Europ Assistance South Africa, which is billed as the country’s most comprehensive road assistance service provider.

You need roadside assistance if you drive a car in South Africa and it's very very important

Christelle Colman, CEO of Europ Assistance South Africa

We look after people who find themselves in an emergency, if you have flat tyres or you've been in an accident. You need to get to a place of safety as quickly as possible

Christelle Colman, CEO of Europ Assistance South Africa

Colman says roadside assistance is more necessary in South Africa than in other country, because of South Africa's crime situation.

She says if one's car breaks down on the side of the road at night, the driver is completely exposed and unprotected.

It's really a cheap cover, but very important when you are stuck in a problematic situation

Christelle Colman, CEO of Europ Assistance South Africa

Colman also explained some of the other services they offer, and says home assistance is a very important option.

Listen to the full conversation below:


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