Retail stores returns policy dissected

While the Consumer Protection Act is unambiguous about returns policies, some retailers have an interesting interpretation of the law.

Georgina Crouth, consumer columnist, has condemned retail stores that do not allow customers to return goods they are not satisfied with.

Crouth says a refund is a refund and retailers can't dictate the terms of repayment if you've paid cash and want your money back.


This article first appeared on 702 : Retail stores returns policy dissected


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