Poor service delivery means reduced quality of life says study

A survey by the SA Institute of Race Relations (SAIRR) has revealed a link between basic service delivery and the quality of life for the general public.

The Comfort and Deprivation Index attempts to find a consensus on levels of comfort and discomfort based on local government performances across various municipalities.

702/Cape Talk's Redi Tlhabi spoke to researcher at SA Institute of Race Relations, Gabriela Mackay, regarding her work in this particular field.

Listen to the conversation below:

What is the level of education? What is the unemployment rate? Do they have access to pipe water? do they earn more or less than R1600 a month?

Gabriela Mackay, SA Institute of Race Relations

Urbanised areas tend to be a lot more comfortable, and the main reason behind that is the higher level of income for the individual person.

Gabriela Makay, SA Institute of Race Relations
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