Poor service delivery means reduced quality of life says study

A survey by the SA Institute of Race Relations (SAIRR) has revealed a link between basic service delivery and the quality of life for the general public.

The Comfort and Deprivation Index attempts to find a consensus on levels of comfort and discomfort based on local government performances across various municipalities.

702/Cape Talk's Redi Tlhabi spoke to researcher at SA Institute of Race Relations, Gabriela Mackay, regarding her work in this particular field.

Listen to the conversation below:

What is the level of education? What is the unemployment rate? Do they have access to pipe water? do they earn more or less than R1600 a month?

Gabriela Mackay, SA Institute of Race Relations

Urbanised areas tend to be a lot more comfortable, and the main reason behind that is the higher level of income for the individual person.

Gabriela Makay, SA Institute of Race Relations

This article first appeared on 702 : Poor service delivery means reduced quality of life says study


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