CapeTalk Small Business Awards

Book online and a technician will fetch and fix your broken home appliances

Click here to reward a small business that provides great service with a nomination for 2016's Small Business Awards with CapeTalk and Sage One.

Fetch It Fix It is an appliance repair company that lets clients conveniently book for services online.

The website allows customers to describe the nature of the appliance fault, and schedule a suitable day and time for technicians to arrive, where they will either repair appliances on site or collect them to be fixed.

Nominator Anthony Paterson says the online system is simple and the technicians are friendly, professional and punctual.

Fetch It Fix It owner Craig Plowden says the business aims to fill the need for efficient and frustration-free repairs.

He explains that a free assessment and quotation takes between 12 and 24 hours, thereafter the repair gets completed typically in five days.

Our customer service is imperative to us... we always keep them updated about where their product is in their process.

Craig Plowden, Fetch It Fix It owner

The one-year-old company also offers loan units for clients to use as substitutes while technicians repair your goods.

Listen to the full conversation:

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