'Jane', not her real name. had store accounts and cell phone contracts opened in her name - by someone using a fake ID.
Somebody cloned her identity document. She says it looked exactly the same as her original document except the date of issue and photograph was different.
Luckily she was alerted by Truworths who phoned to ask if she was in their store at that time. When she said no, they told her someone had just opened an account in her name. They tried to catch the perpetrator, but the person escaped.
That same day the woman had opened three cell phone accounts in 'Jane's' name. She also somehow had got hold of 'Jane's' bank account details.
Truworths were very helpful she says, and recommended she register on the South African Fraud Protection Service - SAFPS.co.za - which she has done.
She opened up a case with the police, who said they are inundated with fraud cases like this at the moment. The police told hernever to forward a copy of your identity document via email, something many of us do. Once someone gains illicit access to your computer, everything on there becomes fair game.
She was also advised to register with the Credit Bureau as they will notify you if anyone does a credit check, and this will alert you if it is being done without your knowledge.
Listen to the interview below: