New rules at BT Internet blocks mail from South Africa

BT Internet customers in the UK have been experiencing problems receiving emails from .co.za domains. One of the customers alerted John Maytham about this, saying he discovered BT was shutting down the tab through which the South African emails flowed.

Rihana Hoosain, Head of Products MWEB, says they've found out that BT has changed some of the rules that govern the prioritisation of accepting mail from external mail services.

The feedback from BT was that there are customers who are experiencing some delays but we had some complaints from customers who says mails did not reach their source at all.

Rihana Hoosain, Head of Products MWEB

Hoosain says at this stage MWEB is still investigating an alternative to try and resolve some of the issues and comply with the new requirements by BT.

MWEB has advised its customers to set up an email address with a .com domain to be able to communicate with those in the UK, advice that has annoyed many people.

Hoosain says that advice was meant for businesses who wanted to get mail to customers or clients immediately. They can use this as a quick solution.

Listen to the full conversation below:


Read More
All eyes on UN after ICC reports Jordan for failing to detain Al-Bashir

All eyes on UN after ICC reports Jordan for failing to detain Al-Bashir

The International Criminal Court reported Jordan to the United Nations Security Council for not arresting the Sudanese leader.

Reconfiguring provinces, municipal funding model up for review at ANC conference

Reconfiguring provinces, municipal funding model up for review at ANC conference

As the ANC elective conference draws near, the party is holding a media briefing on governance and legislature.

SA desires united country, but trust in public institutions has dropped - report

SA desires united country, but trust in public institutions has dropped - report

Citizens are more optimistic about the potential for a unified society, the 2017 SA Reconciliation Barometer Survey shows.

How December's Lead SA Hero is helping students in need

How December's Lead SA Hero is helping students in need

Lead SA Hero Jessica Lerm started a Facebook page for UWC students to help those in need and here's how she did it.

'Prasa has to hand over Metrorail to the City right now'

'Prasa has to hand over Metrorail to the City right now'

Unite Behind activist Zackie Achmat says the group plans to take Metrorail to court amid claims of negligence and corruption.

IN PICS: A close-up look at the new Stormers jersey

IN PICS: A close-up look at the new Stormers jersey

The Stormers have unveiled their 2018 Super Rugby home and away jerseys and visited CapeTalk for an upclose look!

Popular articles
Lessons from the spectacular collapse of Steinhoff (e.g. diversity matters)

Lessons from the spectacular collapse of Steinhoff (e.g. diversity matters)

Bruce Whitfield interviews Gordon Institute of Business Science Dean (and marketing expert) Professor Nicola Kleyn.

Number of South Africans visiting the seaside has dropped

Number of South Africans visiting the seaside has dropped

Fedhasa's CEO is encouraging South Africans to take a look at the specials that are currently out there and make their bookings.

Casac to challenge Zuma's appeal of Abrahams High Court order

Casac to challenge Zuma's appeal of Abrahams High Court order

The National Prosecuting Authority (NPA) will appeal a High Court order that its head Shaun Abrahams leave office.

Instead of investigating state capture they are investigating me - Jacques Pauw

Instead of investigating state capture they are investigating me - Jacques Pauw

Journalist and author Jaques Pauw says he doesn't understand why he being investigated and summoned to appear before police.

 Metrorail central line trains suspended due to vandalism

Metrorail central line trains suspended due to vandalism

Metrorail regional manager, Richard Walker says criminals are making it hard for them to operate in the area.

Steinhoff money woes and why you should care

Steinhoff money woes and why you should care

The company lost around R100 billion leaving the JSE reeling in one of the biggest private sector business scandals.

How businessman Max Lichaba struck gold with his jewellery company

How businessman Max Lichaba struck gold with his jewellery company

Entrepreneur Max Lichaba built his own empire and is the CEO of Lichaba Creations and several other businesses. This is his story.