Today's Big Stories

What's the reason for dropped calls?

CapeTalk listeners are concerned about the amount of calls that automatically cut while they are in the middle of a conversation.

Jan Vermeulen, technology journalist and web developer at MyBroadband explains why this happens.

He says there's an incredible amount of work that's put into the technology of cell phones. He says when a person makes a phone call on the move, there are cells that have to keep connecting to as you move.

As you move from cell to cell your phone has to connect to both cells, it has to inform them that it wants to move from one cell to the other. There's a level of intelligence that has to go through the network.

Jan Vermeulen, Journalist at MyBroadband

Vermeulen says if the cells are not properly optimised and can't connect to the other then your call drops.

He says when the phone call drops in the middle of a call and you are not moving, that could be due to a phenomenon known as 'cell breathing' which takes place when a lot of subscribers are on a particular network at the same time.

The amount of area that a cell tower can cover shrinks and that might cause your call to drop...

Jan Vermeulen, Journalist at MyBroadband

Listen to the full conversation below:

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