Today's Big Stories

SASSA adamant that grant deductions are above board

The South African Social Security Agency (SASSA) declares that it has everything under control in terms of grants being paid to beneficiaries.

This follows calls from listeners complaining about money being deducted from their SASSA accounts without their consent.

Busi Letompa, senior manager for payment and contract vendor management at SASSA says there are less queries on non-consent deduction compared to this time last year.

She says beneficiaries are at liberty to have funeral policies, which they pay not more than 10% of their social grant.

That is called permissible deduction and it is the only deduction that can come out of the beneficiary grant

Busi Letompa, Senior Manager for payment and contract vendor management at SASSA

We don't encourage people to take policies, SASSA does not market policies but we say we can make a provision only for that deduction.

Busi Letompa, Senior Manager for payment and contract vendor management at SASSA

SASSA beneficiaries can go to the offices to check which insurance companies are deducting money from their accounts and take it up with them, says Letompa. She says SASSA doesn't have the power to cancel any contract made between a beneficiary and the insurer.

Listen to the full conversation below:

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