Visa application provider VFS Global says its services are up an running at a temporary location, following concerns that immigrants had no where to go after being turned away earlier this week.
The private company, contracted by the Department of Home Affairs, had to move from their application centre which is based at the ABSA Centre in the CBD.
On Monday, the building's landlord implemented restrictions, prohibiting visa applicants from accessing the offices.
Building management raised concerns regarding the high volumes of visitors to the VFS offices.
As an interim measure, VFS have temporarily relocated to 47 Strand Street on the 5th floor.
VFS COO Jiten Vyas explains that they had been in talks with the landlord and managing agent regarding the management of crowd flow.
However, Vyas says the decision to ban their clients from entering the building was unexpected.
He hopes an amicable solution will be reached, while operations continue at their temporary locations.
VFS has been operating in Stand street since yesterday and have processed at least 80 applications since. All applications will be dealt with appropriately.— Jiten Vyas, VFS Global Chief Operations Officer for Africa
Listen to Jiten Vyas explain the contigency plans made by VFS: