Today's Big Stories

Major retailer pilots self-service check-outs

Pick 'n Pay has squashed rumors that their self-service check-out machine may lead to mass job cuts.

This comes after an image of a self-service check-out machine at one of the retailer's stores generated mix reaction on social media.

But Pick 'n Pay has confirmed that the self-service machines are being tested at a single store in Cape Town, Ottery.

The machines will operate in addition to the traditional check-out counters where cashiers will still be employed.

Pick 'n Pay's Cobus Barnard explains that the trail may take up to six months to yield any valuable consumer insights.

We're testing in one of our stores to see how our customers will react.

Cobus Barnard, Group Executive for Retail office and Supply chain at PnP

Barnard says that there will also be additional staff on duty at the machine points to assist customers with adapting to the technology.

Listen to the full conversation from CapeTalk's Breakfast with Kieno Kammies:


This article first appeared on 702 : Major retailer pilots self-service check-outs


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