Small Business Focus

Small Business Focus: The relationships you form with customers

Pavlo Phitidis, CEO at Aurik Business, says it takes time to figure out a business so those first relationships you form with your customers are important.

Those individuals buying that product or service are going to give you feedback. They will tell you whether they like what you are doing or not, they will complain… through that process you learn about the business you are in.

Pavlo Phitidis, CEO at Aurik Business.

Phitidis says it is important to keep your first customers happy so you will want to keep the relationship going.

If you want to turn those transactions into a business then those relationships have to transform.

Pavlo Phitidis, CEO at Aurik Business.
Read More
Location! Location! Location! What makes a business's space work (or fail)...

Location! Location! Location! What makes a business's space work (or fail)...

Bruce Whitfield interviews Aurik Business Accelerator founder Pavlo Phitidis for his weekly small business feature.

How to build a brand (and what destroys it)

How to build a brand (and what destroys it)

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator’s Pavlo Phitidis.

How to get the right partners/shareholders

How to get the right partners/shareholders

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator's Pavlo Phitidis.

How to boost your business (lessons from the Amazon/Whole Foods tie-up)

How to boost your business (lessons from the Amazon/Whole Foods tie-up)

Inspiration for those wishing to build a business in a traditional industry that races ahead of established competitors.

Stuttafords dies on 1 August. There are lessons to learn

Stuttafords dies on 1 August. There are lessons to learn

The 159-year-old icon failed to evolve. Bruce Whitfield interviews Aurik Business Accelerator founder Pavlo Phitidis.

How inaction inhibits the growth of your business (and how to get going)

How inaction inhibits the growth of your business (and how to get going)

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator founder Pavlo Phitidis.

Popular articles
Sim swap scam: "They get the pin number and then clean out your account"

Sim swap scam: "They get the pin number and then clean out your account"

Consulting forensic scientist David Klatzow gives a detailed break down of the sim swap scam where criminals are hijacking phones.

Safety concerns at Newlands stadium

Safety concerns at Newlands stadium

They've been concerns around the safety of rugby fans attending rugby matches at Newlands Stadium.

Court grants CoCT eviction order at the Steen Villa complex

Court grants CoCT eviction order at the Steen Villa complex

About 22 households out of 700 have been refusing to pay rent for 12 months at the Steenvilla social housing development.

Interested in buying a franchise? Learn from this guy (owner of 100 KFCs)

Interested in buying a franchise? Learn from this guy (owner of 100 KFCs)

Sumitra Nydoo (on The Money Show) interviews KFC franchisee Kuben Naidoo.

International “one ring” phone scam can cost you big bucks

International “one ring” phone scam can cost you big bucks

My Broadband's Jan Vermeulen explains that as fast as the service providers block the numbers, new ones crop up.