Pavlo Phitidis, CEO at Aurik Business, says it takes time to figure out a business so those first relationships you form with your customers are important.
Those individuals buying that product or service are going to give you feedback. They will tell you whether they like what you are doing or not, they will complain… through that process you learn about the business you are in.— Pavlo Phitidis, CEO at Aurik Business.
Phitidis says it is important to keep your first customers happy so you will want to keep the relationship going.
If you want to turn those transactions into a business then those relationships have to transform.— Pavlo Phitidis, CEO at Aurik Business.
This article first appeared on 702 : Small Business Focus: The relationships you form with customers