Eateries must pay waitering staff basic wage (patrons not obliged to tip)

As we head into the festive season and people head to restaurants, The Kieno Kammies Show asks is tipping the right way to earn a living or not?

Kieno Kammies speaks to consumer journalist Wendy Knowler to find out how it all should work. There are a number of jobs that are affected in this way, but waitering seems most prevalent.

"It is the one area we most come into contact with where people mostly earn tips."

Wendy Knowler, consumer journalist

While many staff depend often entirely on gratuities to earn their living, Knowler says this is not legal.

The employers, the owners of the cafes and restaurants, are obliged to pay them a certain minimum wage'

Wendy Knowler, consumer journalist

Technically it is not up to us patrons to ensure they go home at night having earned something.

Wendy Knowler, consumer journalist

She says it is legislated in the sectoral determination act which covers hospitality industry workers. Unfortunately, she says not much has changed in practice and waitering staff bank on tips to survive.

We are not obliged to pay tips at all.

Wendy Knowler, consumer journalist

Sometimes owners of these eateries are adding a service fee on top of an already built in service fee. She says there are issues around disclosure in South Africa and customers are not obliged to pay.

Listen to this consumer journalist explaining waitering staff and patrons rights when it comes to the issue of tipping:


This article first appeared on 702 : Eateries must pay waitering staff basic wage (patrons not obliged to tip)


Recommended

by THE NEWSROOM
Read More
Ajax Cape Town creates opportunities for disadvantaged children through football

Ajax Cape Town creates opportunities for disadvantaged children through football

Ajax Community Scheme Coordinator, Riyaad Kahn says the club wants to provide youth in gang-ridden communities opportunities.

Empower Shack gives dignity to people living in squatter camps

Empower Shack gives dignity to people living in squatter camps

The project builds double-storey affordable houses for people living in informal settlements.

How to promote social media wellness for teens

How to promote social media wellness for teens

Parenting educator, mentor and trainer Colleen Wilson says parents need to start talking and educating their children.

Firm leadership in the police could restore public trust - researcher

Firm leadership in the police could restore public trust - researcher

Researcher Dr Simon Howell speaks about the alleged link between police and gang bosses which was revealed in Nafiz Modack case.

Prasa acting CEO tells "hooligans" that their days are numbered

Prasa acting CEO tells "hooligans" that their days are numbered

Prasa will be signing a Memorandum of Understanding with Saps to introduce railway police to protect the rail services in WC.

Peter Hain says law firm Hogan Lovells should be suspended for aiding corruption

Peter Hain says law firm Hogan Lovells should be suspended for aiding corruption

Lord Peter Hain accuses Hogan Lovells of aiding state capture in South African and referred it to Solicitors Regulation Authority.

Popular articles
Bergvliet High School implements water saving measures

Bergvliet High School implements water saving measures

The school has started implementing its short-terms goals, tabled with the help of parents, staff and learners.

No returns, no refunds school uniform shop to be taken to task

No returns, no refunds school uniform shop to be taken to task

Parents are concerned about Felix Sports no returns, no refunds and no exchanges policy.

This is how much you should be paying your domestic worker

This is how much you should be paying your domestic worker

Stephen Rathai, director of employment standards at the Department of Labour talks on the new national minimum wage.

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Bruce Whitfield interviews La Grange about her and Madiba's attitude to money (hopes and fears, successes and failures, etc.)

It's not the end of the road... Top tips to improve your matric

It's not the end of the road... Top tips to improve your matric

"Recognise that it’s not the end, it’s the beginning." Expert advise for school-leavers who want to improve their results.