'I apologise to our customers for the inconvenience' - Ford SA CEO Jeff Nemeth

We came here in a Ford Kuga.

Jeff Nemeth, Ford South Africa CEO

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Jeff Nemeth, Ford South Africa CEO

We’ve investigated that vehicle [owned by a motorist who perished while trapped in his burning Ford Kuga] and determined that the cause was not an engine fire.

Jeff Nemeth, Ford South Africa CEO

Ford South Africa on Monday announced that a voluntary safety recall for all Kuga's 1.6l vehicles has been issued.

The recall affects only 1.6l Kugas made from December 2012 to February 2014.

Ford says Kuga drivers must bring their cars into a dealership as soon as possible.

Customers will receive a courtesy car.

The Money Show’s Bruce Whitfield interviewed CEO Jeff Nemeth.

Listen to the interview in the audio below (and/or scroll down for more quotes from it).

The engine is overheating. Coolant circulation is inhibited, causing a crack in the cylinder head. Oil can leak from there, potentially causing a fire.

Jeff Nemeth, Ford South Africa CEO

This was a voluntary recall.

Jeff Nemeth, Ford South Africa CEO

I apologise to our customers for the inconvenience.

Jeff Nemeth, Ford South Africa CEO

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