Small Business Focus

Do you sell stuff? How to sustainably grow revenue by offering services also

Building a service orientated business is about systems.

Pavlo Phitids, Aurik Business Accelerator

You can sustainably increase your product business’ revenue through building services.

So said Aurik Business Accelerator’s Pavlo Phitidis on Bruce Whitfield’s The Money Show’s weekly small business feature.

Most retailers - and other product suppliers - simply sell a product, said Phitidis.

A customers comes into the store, buys it and then that’s that.

However, you can turn that once off sale into long-term, recurring sales!

To learn how, listen to the audio below (and/or scroll down for more quotes from it).

You can’t be everything to everyone. The way you service one client will be different to the way you service another.

Pavlo Phitids, Aurik Business Accelerator

Good service is not an act; it’s a system.

Pavlo Phitids, Aurik Business Accelerator

Click here (then“like” the page) to follow Bruce on Facebook.

Enter your email address in the form below to receive a newsletter containing the most-read articles of the week from Bruce Whitfield’s The Money Show every Friday morning in your inbox.

Subscribe to our Business Wrap Newsletter

Article brought to us by Old Mutual.

Read More
How to make your business more innovative (and what that actually means)

How to make your business more innovative (and what that actually means)

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator’s Pavlo Phitidis.

How to avoid a horror story when buying software for your business

How to avoid a horror story when buying software for your business

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator founder Pavlo Phitidis.

Small business guru Pavlo Phitidis gets personal, opens up about his own money

Small business guru Pavlo Phitidis gets personal, opens up about his own money

Bruce Whitfield interviews the famed entrepreneurship expert about his attitude to money (hopes, fears, successes, failures...).

Small business lessons from ‘Mayweather vs McGregor’

Small business lessons from ‘Mayweather vs McGregor’

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator’s Pavlo Phitidis.

How to protect your small business (against big business)

How to protect your small business (against big business)

The Money Show’s Bruce Whitfield interviews Aurik Business Accelerator founder Pavlo Phitidis.

Blind Spots: How they come about and how they affect your business

Blind Spots: How they come about and how they affect your business

As a small business owner, nobody expects you to be perfect. Because you cannot see them, blind spots could be a real nuisance.

Popular articles
Sasfin CEO opens up about dumping KPMG

Sasfin CEO opens up about dumping KPMG

The Money Show’s Bruce Whitfield interviews Sasfin CEO Roland Sassoon.

Sasfin Holdings cuts ties with KPMG after 18 years

Sasfin Holdings cuts ties with KPMG after 18 years

CEO of Sasfin Holdings Roland Sassoon confirmed that it has dropped KPMG as their auditing firm and put its audit up for tender.

The ANC is dying and Prince Mashele says South Africans have three other choices

The ANC is dying and Prince Mashele says South Africans have three other choices

Political analyst Prince Mashele says anyone who votes for the ANC is complicit in destroying South African society.

The psychology of spending money we don't have

The psychology of spending money we don't have

For over 20 years Prof Steven Burgess has researched the reasons why people live beyond their means.

SACP want NPA to reinstate corruption charges against Zuma

SACP want NPA to reinstate corruption charges against Zuma

Political analyst Karima Brown gives her take on the matter.

Signs your child could be suffering from anxiety

Signs your child could be suffering from anxiety

Counselling psychologist Nikole Seele says it is important to differentiate between healthy anxiety and debilitating anxiety.