Service delivery app to be rolled out throughout WC in the next year

The Department of Local Government in the Western Cape says if the pilot rollout of it’s new citizen engagement application proves to be effective, the rest of the province can look forward to using the technology.

The Municipal Citizen Engagement Application has already been piloted in five municipalities including Oudtshoorn.

It provides direct communication with councillors and serves as a mobile platform for residents to report faults, as well as interact with their respective municipality for services.

I asked them to test and check it out, send out their comments and now we are going to collate all that data , see where the hiccups are and process that.

James Steyn, Spokesperson at the Department of Local Government

Our goal is within the next 12 -18 months to have this rolled out across the entire province.

James Steyn, Spokesperson at the Department of Local Government

Click below to listen to the full interview....


Recommended

by NEWSROOM AI

CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
There's mixed feelings about Gambino's track 'This is America' says Arts writer

There's mixed feelings about Gambino's track 'This is America' says Arts writer

Mail & Guardian Arts writer Zaza Hlalethwa chats about her initial reaction to the music video of 'This is America'.

Are you eating too much red meat?

Are you eating too much red meat?

People should aim for 2 portions a week with a fair portion being the size of your palm says dietician Lauren Moore.

How workers can prosper through the Fair Trade brand

How workers can prosper through the Fair Trade brand

The Fair Trade label ensures the producers - all who work the land - benefit through this initiative.

Decision on contentious Tafelberg property expected next week

Decision on contentious Tafelberg property expected next week

The property was set to be sold to the Phyllis Jowell Jewish Day School (PJJDS) for R135m but Western Cape High Court intervened.

WC Finance MEC determined to create jobs and grow the economy of the province

WC Finance MEC determined to create jobs and grow the economy of the province

The Western Cape Government tabled it's R59 billion budget for the 2017 financial year on Tuesday.

Meet Cape town's new "mini mayors"

Meet Cape town's new "mini mayors"

Mayor Patricia de Lille announced the new “mini mayors” to help roll out and intensify service delivery.

Popular articles
We're not just cyclists - CT man turns punch-up with driver into safety message

We're not just cyclists - CT man turns punch-up with driver into safety message

He was punched in the face by a motorist last week and tracked the driver down for a meet-up, instead of laying charges.

7 suspects arrested in Joburg heist

7 suspects arrested in Joburg heist

EWN Reporter Barry Batemen says eight people including two bystanders were hurt in the heist.

[WATCH] The spectacular moment AB de Villiers bent the laws of physics

[WATCH] The spectacular moment AB de Villiers bent the laws of physics

The world now knows never to underestimate the athletic form of SA cricketer AB de Villiers after this gravity-defying catch.

What's better than sex with your partner? Sex with YOURSELF! #MasturbationMonth

What's better than sex with your partner? Sex with YOURSELF! #MasturbationMonth

It's time to dim the light, lie back, relax and enjoy a bit of one-on-one time - with yourself!

[LISTEN] Dailene, the lady behind the video from Thursday's heist in Boksburg

[LISTEN] Dailene, the lady behind the video from Thursday's heist in Boksburg

Another heist was carried out in Boksburg on Thursday morning and led to five people being arrested.

Blind athlete sues popular winery after guide dog barred entry

Blind athlete sues popular winery after guide dog barred entry

Paralympian Hendri Herbst will take Durbanville Hills to court after his guide dog was denied entry inside the restaurant in 2014.

Health Minister proposes scrapping of medical aid co-payments

Health Minister proposes scrapping of medical aid co-payments

The eradication of medical aid co-payments is one of a number of changes to the medical aid scheme proposed by Aaron Motsoaledi.

[LISTEN] Is it Yanny or Laurel? Test your ears!

[LISTEN] Is it Yanny or Laurel? Test your ears!

What's Gone Viral with Khabazela brings you tweets, posts and YouTube videos that have social media talking.