Service delivery app to be rolled out throughout WC in the next year

The Department of Local Government in the Western Cape says if the pilot rollout of it’s new citizen engagement application proves to be effective, the rest of the province can look forward to using the technology.

The Municipal Citizen Engagement Application has already been piloted in five municipalities including Oudtshoorn.

It provides direct communication with councillors and serves as a mobile platform for residents to report faults, as well as interact with their respective municipality for services.

I asked them to test and check it out, send out their comments and now we are going to collate all that data , see where the hiccups are and process that.

James Steyn, Spokesperson at the Department of Local Government

Our goal is within the next 12 -18 months to have this rolled out across the entire province.

James Steyn, Spokesperson at the Department of Local Government

Click below to listen to the full interview....


CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Capetonian tackles 3300km canoe trip to raise awareness for NGO

Capetonian tackles 3300km canoe trip to raise awareness for NGO

'I’ve always had that urge to do something no one has ever done before.' - Elizma Fuller

This is why the movie 'Wonder' can teach our kids a lot

This is why the movie 'Wonder' can teach our kids a lot

'It’s a really nice story about why you shouldn’t treat people differently because they look different.' - Gayle Edmunds.

[LISTEN] This had never been done before says Professor Clarke

[LISTEN] This had never been done before says Professor Clarke

Professor Ron Clarke hosted a press conference to reveal the recent excavation of the full skeleton of Little Foot which took 20 years.

Decision on contentious Tafelberg property expected next week

Decision on contentious Tafelberg property expected next week

The property was set to be sold to the Phyllis Jowell Jewish Day School (PJJDS) for R135m but Western Cape High Court intervened.

WC Finance MEC determined to create jobs and grow the economy of the province

WC Finance MEC determined to create jobs and grow the economy of the province

The Western Cape Government tabled it's R59 billion budget for the 2017 financial year on Tuesday.

Meet Cape town's new "mini mayors"

Meet Cape town's new "mini mayors"

Mayor Patricia de Lille announced the new “mini mayors” to help roll out and intensify service delivery.

Popular articles
Lessons from the spectacular collapse of Steinhoff (e.g. diversity matters)

Lessons from the spectacular collapse of Steinhoff (e.g. diversity matters)

Bruce Whitfield interviews Gordon Institute of Business Science Dean (and marketing expert) Professor Nicola Kleyn.

Number of South Africans visiting the seaside has dropped

Number of South Africans visiting the seaside has dropped

Fedhasa's CEO is encouraging South Africans to take a look at the specials that are currently out there and make their bookings.

Casac to challenge Zuma's appeal of Abrahams High Court order

Casac to challenge Zuma's appeal of Abrahams High Court order

The National Prosecuting Authority (NPA) will appeal a High Court order that its head Shaun Abrahams leave office.

Instead of investigating state capture they are investigating me - Jacques Pauw

Instead of investigating state capture they are investigating me - Jacques Pauw

Journalist and author Jaques Pauw says he doesn't understand why he being investigated and summoned to appear before police.

 Metrorail central line trains suspended due to vandalism

Metrorail central line trains suspended due to vandalism

Metrorail regional manager, Richard Walker says criminals are making it hard for them to operate in the area.

Steinhoff money woes and why you should care

Steinhoff money woes and why you should care

The company lost around R100 billion leaving the JSE reeling in one of the biggest private sector business scandals.

How businessman Max Lichaba struck gold with his jewellery company

How businessman Max Lichaba struck gold with his jewellery company

Entrepreneur Max Lichaba built his own empire and is the CEO of Lichaba Creations and several other businesses. This is his story.