Taxpayers have claimed that they are not being paid their refunds timeously. Finance Minister Pravin Gordhan's admission that Sars has R20 billion in VAT (Value Added Tax) refunds has given credence to these claims.
CEO of the Office of the Tax Ombudsman Advocate Eric Mkhawane explains what will happen now to pay out outstanding claims.
In January this year amendments came into effect that will allow us to initiate an investigation into claims. This will be done on a case by case basis.— Adv Eric Mkhawane, CEO Tax Ombud
This [investigation] will be done internally.— Adv Eric Mkhawane, CEO Tax Ombud
Listen here to Adv Mkhawane explain the refund process: