High-floor MyCiti buses exclude wheelchair-bound

John Maytham received an email from a listener named Patience saying she was discriminated against by a MyCiti bus driver and a law enforcement officer in Khayalitsha.

She writes:

When I was being assisted into the bus by a friend of mine, he told my friend and me that he doesn't take people with my condition in his bus. When I asked him what is my condition, he got out of the bus to call law enforcement to remove me from the bus as I had gotten out of my wheelchair and sat on the stairs of the bus.

He told his friend to remove the wheelchair.

Patience, email

Patience added that this was not the first time this has happened to her saying that being wheelchair bound has led to MyCiti bus drivers treating her poorly.

John Maytham speaks to Brett Herron, Mayco member for transport about the incident. Herron has investigated the matter.

Herron explains that when the MyCiti bus service was introduced it was decided to purchase and operate 'high-floor buses' on the trunk route.

The infrastructure and bus stations were designed to accommodate the high-floor buses for universal access and so have high-platform stations.

We did this because we were following the national government's policy...and low-floor buses had engine challenges. Their engines are in the front and they make the buses very hot.

Brett Herron, Mayco member transport

But when they reached the stage of rolling out the N2 Express Serve about four years later, he says their experience led to a decision to change the entire service to low-floor buses, explains Herron.

But because capacity was quickly reached, they decided to add a few high-floor buses from Phase One to help with the demand.

They are not universally accessible form the side-walk.

Brett Herron, Mayco member transport

This passenger, from the information I received, was asked to wait for the next bus because we alternate the buses so that someone in a wheelchair can access the service.

Brett Herron, Mayco member transport

John Maytham asked why they passenger cannot be lifted into the bus rather than wait. Herron says it is not an ideal situation and the driver is not meant to leave the cabin. He was informed the driver asked passengers to help her in.

Maytham says Patience says she did not feel kindly treated and was treated as a nuisance.

The vehicle operating companies are responsible for the conduct of drivers and Herron says the company is conducting an investigation to find out what happened.

Take a listen:

Read More
Child spanking outlawed as court scraps use of 'reasonable chastisement' defence

Child spanking outlawed as court scraps use of 'reasonable chastisement' defence

The defence of reasonable chastisement of children has been declared unconstitutional in the Johannesburg High Court on Thursday.

SPCA expected to probe illegal bush racing in WC after Carte Blanche expose

SPCA expected to probe illegal bush racing in WC after Carte Blanche expose

The sport, which appears to be popular in the province, forces retired racing horses to run on tar roads for gambling purposes.

Ramaphosa responds to rumors that he will pushed out of office next

Ramaphosa responds to rumors that he will pushed out of office next

Deputy President Cyril Ramaphosa addressed the growing rumors that he might be the next to be booted from Pres. Zuma's executive.

WATCH: Robben Island gets solar farm and goes green

WATCH: Robben Island gets solar farm and goes green

The island previously relied solely on diesel generators and has transitioned to solar energy, solar expert Dom Wills explains.

Smoke alarms reduce risk of deaths in shack fires, says researcher

Smoke alarms reduce risk of deaths in shack fires, says researcher

Researcher Patricia Zweig says smoke alarm can either catch fires and put them out or give shack dwellers enough time to escape.

Stellies 'worm whizz' wants to know what fisherfolk use on their hooks

Stellies 'worm whizz' wants to know what fisherfolk use on their hooks

A marine biologist is leading a survey which aims to gain a better understanding of the demand on worms as bait along the coast.

Popular articles
Are you eating good fish or bad fish?

Are you eating good fish or bad fish?

Author of Eat-Ting, Anna Trapido talks to #WeekendBreakfast host Phemelo Motene about the SASSI coded fish system.

[LISTEN] Five, grade five learners caught drinking alcohol at school

[LISTEN] Five, grade five learners caught drinking alcohol at school

Dr Sue Goldstein, Director at the Soul City Institute for Social Justice chats about parents drinking booze in front of children.

Why low sexual desire is not 'abnormal'

Why low sexual desire is not 'abnormal'

Low sex drive is common and non-sexual relationships can also be fulfilling, explains clinical sexologist Dr Eve.

Man wants end to six-year marriage after wife refuses to cook for him

Man wants end to six-year marriage after wife refuses to cook for him

Geoffrey Matovu filed for divorce in the Family Division of the High Court accusing Ms Tryphena Nakiyingi of being disrespectful.

Jerome Booysen of Sexy Boy's life could be under threat

Jerome Booysen of Sexy Boy's life could be under threat

A fight broke at a hospital where Booysen was admitted and it is believed Booysen was the target of the scuffle.

Estate agent Aida admits it’s the source of SA’s largest data hack ever

Estate agent Aida admits it’s the source of SA’s largest data hack ever

The Money Show’s Bruce Whitfield interviews Stuff magazine’s Toby Shapshak.

Going to be hard to look the other way - Steven Powell on FBI probing Guptas

Going to be hard to look the other way - Steven Powell on FBI probing Guptas

Bruce Whitfield interviews Peter Hain (Wits Business School) and Steven Powell (Director in Forensics at ENS Africa).

UCT engineering student creates affordable grey water system

UCT engineering student creates affordable grey water system

Nkosinathi Nkomo came up with a system that could turn grey water into usable water amidst the Cape Town water crisis.