Legislative gaps in timeshare industry probed by National Consumer Commission

The National Consumer Commission will be launching an investigation into conduct of major holiday clubs operating in South Africa.

The probe into the 'timeshare/ vacation ownership industry was announced by Commissioner Ebrahim Mohamed this week in light of a range of complaints by consumers.

Some of the allegations include complaints from customers who say they were duped into signing up for lifetime contracts ; overbooking and over-selling accommodation; excessive levy increases as well as threats of legal action if members cannot pay up.

READ: How to rid yourself of binding timeshare contracts

We have been receiving complaints about the time share industry for years now, we have received since I was the DGI in excess of 2 000 complaints.

Ebrahim Mohamed , National Consumer Commissioner

There were gaps in the legislation for instance that didn't cover consumer protection adequately. So we thought that a study of the entire industry from A-Z to cover not only consumer complaints but issues such as how are points calculated in the point system because that is the system that causes most of the complaints.

Ebrahim Mohamed , National Consumer Commissioner

Click on the link below for the full interview...

Read More
Imhoff Caravan Park says CoGH SPCA has caused harm with wrongful allegations

Imhoff Caravan Park says CoGH SPCA has caused harm with wrongful allegations

The Cape of Good Hope SPCA says their mandate is to put animals first and will continue with their investigations.

Mkhwebane met with stench of broken communal loos in Masiphumelele visit

Mkhwebane met with stench of broken communal loos in Masiphumelele visit

Public protector Busisiwe Mkhwebane was in Masiphumelele on Friday to address complaints regarding the state of the area

Mbete unlikely to opt for secret ballot - Richard Calland

Mbete unlikely to opt for secret ballot - Richard Calland

An open vote would likely be taken on review and delay process beyond December ANC elective conference, making the judgment moot.

CoGH SPCA investigates allegations of cats being used for black magic

CoGH SPCA investigates allegations of cats being used for black magic

Imhoff Caravan Park has come forward to refute the claims made on the Cape of Good Hope SPCA's Facebook page.

How to rid yourself of binding timeshare contracts

How to rid yourself of binding timeshare contracts

Many of those who bought the idea of cheap holidays end up with points they can't use. How do you get out of the contract?

Excitement is building over Durban's 2022 Commonwealth Bid

Excitement is building over Durban's 2022 Commonwealth Bid

Durban sells itself as 'South Africa's playground', and anyone who has been on vacation to the city would agree that it offers world class entertainment.

Popular articles
Holomisa: ANC mistaken, it did not win secret ballot ruling

Holomisa: ANC mistaken, it did not win secret ballot ruling

UDM leader Bantu Holomisa says that Baleka Mbete's arrogance and blind loyalty to the ANC and Zuma has put them in this mess.

Concourt makes it impossible for Mbete not to adopt secret ballot - analyst

Concourt makes it impossible for Mbete not to adopt secret ballot - analyst

Professor Somadoda Fikeni says Speaker will have to provide a superior argument not to approve the voting through secret ballot.

5 facts about the new SA number plates being implemented this year

5 facts about the new SA number plates being implemented this year

No official date has been set for the roll out of SA's new number plate legislation, but here's what you need to know so long.

In case you hadn't noticed, Cape Town feels freezing cold (and here's why)

In case you hadn't noticed, Cape Town feels freezing cold (and here's why)

Capetonians are pulling out hot water bottles and mittens as a cold front is predicted to make landfall on Thursday morning.

CAPS is killing teachers passion - caller

CAPS is killing teachers passion - caller

CapeTalk caller says Curriculum Assessment Policy Statements (CAPS) is not good for South Africa's education system.