Eskom employee Thembisile Yende was missing for close to two weeks before her body was found at the power utility's East Rand power station on Monday night.
Yende's family claims they were told that the CCTV system at the power station was not operating on the day of her disappearance and that there was no security guard on duty.
On Wednesday, the family together with the community members of Kwa-Thema picketed outside the station in an attempt to get answers from Eskom.
Brian Sithole, the Thembisile Yende family spokesperson, says the family is disappointed with how Eskom and the police are handling the matter.
When Thembisile did not return home from work her mother was very worried. The following day, they went to her work place to try to find out what had happened.— Brian Sithole, Thembisile Yende family spokesperson
They said they saw her on the camera coming in to the work premises. That was the last time she was seen.— Brian Sithole, Thembisile Yende family spokesperson
Sithole says a K9 unit was brought in to search the entire premises and nothing was found.
He adds that it is suspicious that only thirteen days later her body was discovered.
Sithole says the family now seeks answers from Eskom's security and safety measures following this dreadful incident.
The family is now awaiting the police report and postmortem to determine the cause of Yende's death.
WATCH: Yende's family pickets outside Eskom station where Thembisile Yende's slain body was found
Listen to the full interview here: