Insurance companies to speedily deal with Knysna fire claims

Residents of Knysna have been left in total devastation after their homes were destroyed by wild fires fanned by gale-force winds over the past few days.

According to the Western Cape Disaster Management center, the wild fires are estimated to have destroyed property in 20 suburbs, going as far west as George in the Western Cape and as far east as Port Elizabeth in the Eastern Cape.

Insurance companies have been bombarded with claims from customers who lost their homes to the fire.

Managing director of Insurance at Alexander Forbes, Mpumi Tyikwe, described the ordeal as one that usually happens once in a thirty-year cycle. He says most insurance companies plan for incidents like this once in hundred years.

Read: Death toll rises to seven in Garden Route fires

This is the time where as an industry we need to stand and serve the needs of our customers, this is the time when our customer need us the most.

Mpumi Tyikwe, Managing Director of Insurance at Alexander Forbes

Tyikwe says because they are aware of the extent of the damage, an immediate sum of R50 000 - R100 000 is deposited into their customers bank account to help them find a place to stay while their claims are being processed.

Also read: How to get help for wounded wildlife and other animals #KnysnaFire

That's what we here for and we will entertain those claims...

Mpumi Tyikwe, Managing Director of Insurance at Alexander Forbes

To hear more from managing director of Insurance at Alexander Forbes, listen below:

CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Death toll rises to seven in Garden Route fires

Death toll rises to seven in Garden Route fires

Seven people have died in the runaway fires that have caused destruction in various towns, including Knysna and Plettenberg Bay.

NSRI renders assistance as firefighting efforts continue in Knysna

NSRI renders assistance as firefighting efforts continue in Knysna

Emergency and rescue crews are continuing to assist firefighters battling a wildfire that has wreaked havoc in parts of the Southern Cape.

Firefighters battle to put out #KnysnaFire

Firefighters battle to put out #KnysnaFire

At one stage aerial firefighting operations had to be suspended as wind speeds exceeded 97 kilometres per hour.

Operation SA to continue assisting #KnysnaFire victims

Operation SA to continue assisting #KnysnaFire victims

Many people have been left destitute due to the raging fires, which have claimed seven lives and burnt hundreds of houses and shacks to the ground.

#KnysnaFire: Wildfire wreaks havoc in Southern Cape

#KnysnaFire: Wildfire wreaks havoc in Southern Cape

The blaze has rapidly spread from Knysna to surrounding areas and has claimed five lives.

Strong winds fan fire near PE, N2 closed

Strong winds fan fire near PE, N2 closed

Strong winds continue to fan a fire in the Nelson Mandela Bay forcing the municipality to shut down the N2 to traffic.

#KnysnaFire: Residents, animals evacuated from Buffalo Bay area

#KnysnaFire: Residents, animals evacuated from Buffalo Bay area

Runaway fires erupted along the mountain slopes surrounding the area on Friday night.

Concern over gale force winds predicted for Saturday in Knysna region

Concern over gale force winds predicted for Saturday in Knysna region

While the fires are being contained in Knysna predicted winds could add further damage.

Popular articles
Best bank ad ever? Andy Rice reviews Investec’s “you’re more than data”

Best bank ad ever? Andy Rice reviews Investec’s “you’re more than data”

The Money Show’s Bruce Whitfield interviews the advertising expert about the best and worst new advertisements.

Police apparently mulling over warrant of arrest after Grace Mugabe a no-show

Police apparently mulling over warrant of arrest after Grace Mugabe a no-show

EWN understands that lawyers representing the Zimbabwean first lady are negotiating with officers at the Sandton police station.

[LISTEN] 20-year-old SA woman traumatised by Grace Mugabe's assault

[LISTEN] 20-year-old SA woman traumatised by Grace Mugabe's assault

Gabriella Engels says she is saddened by people who are calling her names on Twitter before they understand the full story.

Traffic gridlocked as Imizamo yethu residents make their way to Cape Town

Traffic gridlocked as Imizamo yethu residents make their way to Cape Town

About 40 minibus taxis, in a convoy at a very low speed, are transporting Imizamo Yethu residents into CT for a planned protest.

Words you’ll hear: Grace Mugabe's latest nickname

Words you’ll hear: Grace Mugabe's latest nickname

Find out why Zimbabwe's First Lady should be dubbed with the moniker 'extension cord'.

Discovery CEO (and founder) Adrian Gore bares his soul about money

Discovery CEO (and founder) Adrian Gore bares his soul about money

The Money Show’s Bruce Whitfield interviews Gore about his attitude to money (hopes and fears, successes and failures, etc.).

Ocean Basket gives franchise owner the chop after assault video

Ocean Basket gives franchise owner the chop after assault video

The man was immediately divested of his shares and is no longer part of the group, explains Ocean Basket CEO Grace Harding.

WATCH: Cape schoolkids 'starstruck' after Trevor Noah,  Charlize Theron drop by

WATCH: Cape schoolkids 'starstruck' after Trevor Noah, Charlize Theron drop by

Oaklands High principal Reza Patel says it was an extremely exciting experience for both the learners and staff. We can imagine!

CoCT explains new electricity tariffs

CoCT explains new electricity tariffs

Following residents concerns over new electricity tariffs and properties being re-evaluated, Johan van der Merwe provides clarity.