CEO of the Castle of Good Hope, Calvyn Gilfellan, says the tour operator who was making the rounds with tourists when they were caught up in a flash flood says he was caught by surprise describing the incident as a first in a decade.
Gilfellan says when the incident happened, emergency services were called and all 26 people were evacuated from the tunnel and received medical attention.
All tunnel tours have been suspended for the month of June and July while the safety and security check is conducted.
I must say its a first in a decade but still one incident too many ...— Calvyn Gilfellan, CEO of the Castle of Good Hope
Noxolo Ntenetya, director of tourism at Western Cape Department of Economic Development and Tourism says tour operators who take people on these excursions need to show proof of competence before they can be registered.
She confirmed that the tour guide involved in a flash flood incident at the Castle of Good Hope is a registered tour guide.
Tour operators get registered after completing a short course with an accredited service provider and based on their competencies they then get registered.
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