Streaming issues? Report here
Just the Hits generic CapeTalk Just the Hits generic CapeTalk
Just the Hits
20:00 - 21:00
volume_up
volume_mute

Up Next: The Magic Bus on CapeTalk Classics
See full line-up
Just the Hits
20:00 - 21:00
Home
arrow_forward
Local

10111 call center agents to down tools

19 July 2017 7:52 AM
Tags:
10111 call centre

According to Sapu president, 10111 workers are demanding that their salary level be upgraded from level 5 to salary level 7.

Workers employed at the 10111 call centre will be embarking on a strike on Wednesday.

They are demanding that their salary level be upgraded from level 5 to salary level 7, which is R226 211 per annum.

President of the South African Policing union (Sapu), Mpho Kwinika, says the work study done by the police revealed that the 10111 call agents are less paid than their counterparts in the similar field.

These are the eyes and ears of the boots on the ground. These are the people who direct police vehicle to a crime scene. They link the police with the society.

Mpho Kwinika, President of SAPU

Their work is as important as the one of a police officer... these are the people who hear hysterical calls, people are killed while they are on the line listening.

Mpho Kwinika, President of SAPU

Kwinika says they've been trying to negotiate with the employer since 2013 and every year they are told about budget constraints.

He says 10111 call centre agents provide an important and essential service and should be treated as such.

This problem should not be attributed to members on the ground, it should be shouldered by the police for being unable to negotiate in good faith.

Mpho Kwinika, President of SAPU

He says Sapu is not asking that workers be moved to salary level 7 immediately, but should be a process that will be completed by the end of 2018.

Kwinika says he spoke to the new acting SAPS Commissioner, Lesetja Mothiba about the strike and he said they can go ahead with the strike because he has contingency plan in place.

To hear more of this interview with Sapu's Mpho Kwinika, listen below:


19 July 2017 7:52 AM
Tags:
10111 call centre

Recommended

More from Local

fikile-mbalula-briefing-30-maypng

Curfew on public transport to be lifted, domestic air travel phased in

30 May 2020 4:44 PM

Transport Minister Fikile Mbalula outlined the relaxation of transport regulations under Level 3 of the national lockdown during a media briefing on Saturday.

Share this:
Read More arrow_forward

nathi-mthethwa-briefing-30-maypng

1 500 artists to receive relief funding, arts regulations relaxed

30 May 2020 3:48 PM

Minister Nathi Mthethwa announced that R200m is now available to help artists and athletes after a financial boost from MECs.

Share this:
Read More arrow_forward

200410 Mbalula

[WATCH] Mbalula outlines transport regulations under Level 3

30 May 2020 2:18 PM

Transport Minister Fikile Mbalula held a briefing on rules for the transport sector from 1 June.

Share this:
Read More arrow_forward

nathi-mthethwa-briefing-30-maypng

Contact and non-contact sport training to resume. Golfers, surfers seek clarity

30 May 2020 12:48 PM

Professional rugby and soccer teams can resume training under Level 3, says Sport Minister Nathi Mthethwa.

Share this:
Read More arrow_forward

young-woman-at-home-staring-outside-window-lockdown-blues-123rf

'Anxiety and over-eating top 2 lockdown conditions, more South Africans smoking'

30 May 2020 10:30 AM

An Ipsos poll found that under-exercising, insomnia and depression have also been problems for South Africans under lockdown.

Share this:
Read More arrow_forward

mthethwajpg

[WATCH] Sports Minister gives details on Level 3 lockdown regulations

30 May 2020 10:29 AM

Sports, Arts and Culture Minister Nathi Mthethwa has updated the nation on the resumption of non-contact sport.

Share this:
Read More arrow_forward

COVID-19 virus coronavirus outbreak blood sample test tube 123rfpolitics 123rf

[LATEST] SA's Covid-19 cases pass 29 000, recoveries at over 15 000

30 May 2020 9:04 AM

As South Africa gets ready to move to level 3 lockdown, here are the latest figures.

Share this:
Read More arrow_forward

liquor-store-sales-wine-champagne-mmc-brut-bubbly-alcohol-booze-drinking-123rf

Liquor traders brace for booze demand similar to Black Friday and NYE

29 May 2020 5:28 PM

The Liquor Traders Association of SA is expecting high demand from next week when the sale of alcohol resumes under level 3 lockdown.

Share this:
Read More arrow_forward

190105bushiri02jpg

No group hymns or congregants over 60 - rules for worship services under Level 3

29 May 2020 2:43 PM

Places of worship will have to do things very differently when they partially reopen in level 3 come June.

Share this:
Read More arrow_forward

white-shark-diving-company-save-your-favesjpg

Tick off your bucket list post-lockdown with shark cage diving vouchers

29 May 2020 1:51 PM

The White Shark Diving Company in Gansbaai is offering adventure lovers vouchers for a shark cage diving experience that they'll never forget.

Share this:
Read More arrow_forward