Saps flying squad manning calls while #10111Strike continues

EWN reporter Mia Lindeque says the Saps flying squad has been brought in to look after the 10111 call centre while the call centre agents are on strike.

The call centre operators are demanding that their salary level is upgraded from level 5 to level 7.

Lindeque says some of the police officers who were off duty have been brought in to help at the call centre.

An estimated 5 000 call centre operators went on strike, with some of them picketing outside the Midrand centre.

It is not clear what the duration of the strike will be.

Read: 10111 call center agents to down tools

There is no meeting scheduled for today, we don't know when they'll be going back to the negotiating table.

Mia Lindeque, EWN reporter

To hear a full update on the 10111 strike, listen below:

CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
10111 call center agents to down tools

10111 call center agents to down tools

According to Sapu president, 10111 workers are demanding that their salary level be upgraded from level 5 to salary level 7.

Police union threatens to shut down the 10111 centres

Police union threatens to shut down the 10111 centres

Sapu is threatening to close down the 10111 call centres around the country unless their members working there get salary hikes.

Problems at 10111 call centre needs to be solved urgently - SAPU

Problems at 10111 call centre needs to be solved urgently - SAPU

President of SAPU says issues at 10111 call centre may cause serious problems to service delivery if they aren't resolved at once.

10111 workers threaten to go on strike over salary dispute

10111 workers threaten to go on strike over salary dispute

South African Police Union members say suspended National Police Commissioner Riah Phiyega promised to increase their pay in 2013.

WC top cop urges public to lodge complaints against negligent police

WC top cop urges public to lodge complaints against negligent police

Saps will probe after a CapeTalk listener phoned during a suspected crime, but was told to wait for a new shift of police to help.

Faulty call scanner at Western Cape 10111 call centre since 2013

Faulty call scanner at Western Cape 10111 call centre since 2013

A visit by DA to the WC 10111 police call centre revealed a call scanner that's been broken since 2013. Calls are not monitored.

3 emergency numbers you should have on speed dial and how they work

3 emergency numbers you should have on speed dial and how they work

These are the emergency numbers you should have on your cellphone and this is what you must understand about how they work.

How to intervene when witnessing child abuse

How to intervene when witnessing child abuse

A witness's call prompts a conversation about challenging bystander behaviour and how to intervene in cases of child abuse.

How and when to assist during a road accident scene

How and when to assist during a road accident scene

Tips for road-users who want to intervene at an accident scene (but don't quite know how to help) in light of recent N2 incidents.

Popular articles
Best bank ad ever? Andy Rice reviews Investec’s “you’re more than data”

Best bank ad ever? Andy Rice reviews Investec’s “you’re more than data”

The Money Show’s Bruce Whitfield interviews the advertising expert about the best and worst new advertisements.

Police apparently mulling over warrant of arrest after Grace Mugabe a no-show

Police apparently mulling over warrant of arrest after Grace Mugabe a no-show

EWN understands that lawyers representing the Zimbabwean first lady are negotiating with officers at the Sandton police station.

[LISTEN] 20-year-old SA woman traumatised by Grace Mugabe's assault

[LISTEN] 20-year-old SA woman traumatised by Grace Mugabe's assault

Gabriella Engels says she is saddened by people who are calling her names on Twitter before they understand the full story.

Traffic gridlocked as Imizamo yethu residents make their way to Cape Town

Traffic gridlocked as Imizamo yethu residents make their way to Cape Town

About 40 minibus taxis, in a convoy at a very low speed, are transporting Imizamo Yethu residents into CT for a planned protest.

Words you’ll hear: Grace Mugabe's latest nickname

Words you’ll hear: Grace Mugabe's latest nickname

Find out why Zimbabwe's First Lady should be dubbed with the moniker 'extension cord'.

Discovery CEO (and founder) Adrian Gore bares his soul about money

Discovery CEO (and founder) Adrian Gore bares his soul about money

The Money Show’s Bruce Whitfield interviews Gore about his attitude to money (hopes and fears, successes and failures, etc.).

Ocean Basket gives franchise owner the chop after assault video

Ocean Basket gives franchise owner the chop after assault video

The man was immediately divested of his shares and is no longer part of the group, explains Ocean Basket CEO Grace Harding.

WATCH: Cape schoolkids 'starstruck' after Trevor Noah,  Charlize Theron drop by

WATCH: Cape schoolkids 'starstruck' after Trevor Noah, Charlize Theron drop by

Oaklands High principal Reza Patel says it was an extremely exciting experience for both the learners and staff. We can imagine!

CoCT explains new electricity tariffs

CoCT explains new electricity tariffs

Following residents concerns over new electricity tariffs and properties being re-evaluated, Johan van der Merwe provides clarity.