Disgruntled client behind hoax email - MiWay CEO

MiWay insurance has distanced itself from an email screenshot in which black clients are referred to as 'baboons'.

MiWay CEO Rene Otto described the hoax email as "fake news on steroids".

Otto says an investigation has revealed that a disgruntled client was behind the bogus email.

It's believed the client was unhappy because MiWay did not pay his claim and he used an old email from an insurance official to fabricate the racist email.

The CEO says the insurance company will be pursuing legal action.

We take it very seriously, we believe it is criminal and there is going to be civil action taken.

CEO Rene Otto, CEO of MiWay

In the fake email, an official purportedly reminds a colleague about a decision not to take 90% of the claims from black clients.

The CEO says he's concerned for the safety of the employee implicated in the hoax email, as their personal information has been circulated with malicious intent online.

Otto maintains that the insurance company does not have any policy to reject claims based on race.

Read MiWay's full statement here, or visit their Facebook page for more on this story.

Take a listen:


Recommended

by THE NEWSROOM

CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
[LISTEN] Accidentally shared a nude on a WhatsApp group? Here's what you can do

[LISTEN] Accidentally shared a nude on a WhatsApp group? Here's what you can do

A woman mistakenly shared a naked photo of herself on a parent Whatsapp group and now it's gone viral.

[WATCH] Gugu chats about the ANC dropping its campaign

[WATCH] Gugu chats about the ANC dropping its campaign

On the #AfternoonDrive, host Gugu Mhlungu chats about her feelings towards the ruling party

700 nursing students left in the lurch for 2018 enrollment in Gauteng

700 nursing students left in the lurch for 2018 enrollment in Gauteng

Denosa president Simon Hlungwani explains how nursing candidates believed they had secured a place to study starting in January.

'Quick and decisive action needed to grow economy'

'Quick and decisive action needed to grow economy'

Dennis Dykes Chief Economist at Nedbank explains what it would take to grow SA's economy.

"There aren't enough black people making decisions" #OUTsurance Ad

"There aren't enough black people making decisions" #OUTsurance Ad

Author and marketing expert, Khaya Dlanga says the OUTsurance video shows that people who are making decisions are out of touch.

We are sorry - Outsurance on Father's Day blunder

We are sorry - Outsurance on Father's Day blunder

Insurance company Outsurance has apologised for a Fathers Day video that caused an outrage on social media.

Popular articles
[WATCH] Grootes's take on why EFF silent on Dlamini's SABC interview

[WATCH] Grootes's take on why EFF silent on Dlamini's SABC interview

702 Afternoon Drive host Stephen Grootes's comment involves past dealings that involve EFF national chair, Advocate Dali Mpofu.

Punitive tariff hike for water guzzlers to hit CT households where it hurts

Punitive tariff hike for water guzzlers to hit CT households where it hurts

Harsher punitive tariffs on the cards as 'Day Zero' becomes a reality as the result of 60% of Capetonians who ignore water limits.

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Bruce Whitfield interviews La Grange about her and Madiba's attitude to money (hopes and fears, successes and failures, etc.)

WATCH: Innovative spray limits toilet flushes and saves water

WATCH: Innovative spray limits toilet flushes and saves water

Loo Me is a simple yet effective scented foam that takes the yuck out of "mellowing" toilets preventing multiple flushes.

I was not introduced to Ajay Gupta - Grootes

I was not introduced to Ajay Gupta - Grootes

Stephen Grootes says he believes former Eskom CEO Brian Dames when said he was not formally introduced to the Gupta family.

It's not the end of the road... Top tips to improve your matric

It's not the end of the road... Top tips to improve your matric

"Recognise that it’s not the end, it’s the beginning." Expert advise for school-leavers who want to improve their results.