Sim swap scam: "They get the pin number and then clean out your account"

Consulting forensic scientist David Klatzow has been working with a number of people who have had money taken out of one or more bank accounts after a Sim swap has been done.

It is continuing to happen...and nothing is really being done about it.

David Klatzow, consulting forensic scientist

Vodacom is the prime offender in this, says Klatzow.

He explains the basic modus operandi.

You go in for some kind of interaction with Vodacom...and then you run into problems. Sometimes you don't even need to do that, your phone simply goes on the blink because somebody has hijacked that phone in the central area of Vodacom, and they have managed to hijack your number and put you offline.

David Klatzow, consulting forensic scientist

He says they then get money out of your account because when the bank sends them your one-time pin it no longer goes to your phone, but to their phone.

[The pin] no longer goes to you, because your number no longer belongs to you. it has been swapped to some other criminal.

David Klatzow, consulting forensic scientist

They get the pin number and then clean out your account.

David Klatzow, consulting forensic scientist

Klatsow relates the story of his latest client who went into Vodacom to get a new phone. Within a day his phone went on the blink.

In fact, it turned out that his contract had been cancelled - not by him - but by somebody within the confines of Vodacom.

David Klatzow, consulting forensic scientist

He says Vodacom then took a month to sort the problem out.

During which time the client was systematically defrauded of a significant amount of money.

David Klatzow, consulting forensic scientist

In this case, Vodacom then charged the man R6000 cancellation fee.

He says Vodacom and Absa Bank are the two parties involved leading him to believe that there are staff members within colluding with criminals involved in this scam.

He says both these organsations have dedicated fraud teams, yet two years down the line, Klatzow says criminals within have not been identified.

Take a listen to the details of this scam below:

CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Schools Act prohibits political activities during school time, says SGB group

Schools Act prohibits political activities during school time, says SGB group

There is public debate over an image of Maritzburg College pupils carrying EFF branded T-shirts, calling for land redistribution.

'Zero chance Zuma will appear in court before ANC's elective conference'

'Zero chance Zuma will appear in court before ANC's elective conference'

News editor Adriaan Basson says it is unlikely that the NPA will decide on whether or not to prosecute Zuma before December.

Proposed hike in car licence fees questioned

Proposed hike in car licence fees questioned

Motorists could be coughing up R30 more in vehicle licence fees in 2018 and the Justice Project South Africa is not having it.

"Sounds like a variant of the old 'tech support scam'"

"Sounds like a variant of the old 'tech support scam'"

My Broadband's Jan Vermeulen says the 'sim swap scam' sounds like a rejigged version of an older con that did the rounds.

Beware of SIM swap scam, warns MTN

Beware of SIM swap scam, warns MTN

MTN has warned against giving people pretending to be call centre agents their personal details.

'Even banks are concerned about sim swap fraud'

'Even banks are concerned about sim swap fraud'

Alarm bells rang when Sizwe Dhlomo almost found himself victim to sim swap fraud...

Popular articles
"Case against President Zuma is strong, it is sound and ready to go to trial"

"Case against President Zuma is strong, it is sound and ready to go to trial"

Barry Bateman, EWN reporter in the Supreme Court of Appeal's ruling to reinstate charges and what this means for President Zuma.

V&A Waterfront responds to claims of sewage water on customer's car

V&A Waterfront responds to claims of sewage water on customer's car

A customer was not happy to find her car in a huge puddle of effluent water after doing her shopping at the V&A Waterfront.

Heroic fire fighter saves drowning child while on holiday

Heroic fire fighter saves drowning child while on holiday

It's not clear how long the little girl (3) spent underwater but it took ten minutes to resuscitate her.

De Waal Drive is now renamed after Philip Kgosana, but who was he? Here's a look

De Waal Drive is now renamed after Philip Kgosana, but who was he? Here's a look

Cape Town's well-known bend has been renamed in honour of PAC stalwart Philip Kgosana, but very few know his historic importance.

A list of words that people need to 'basically' stop using

A list of words that people need to 'basically' stop using

These words have become so overused and pretentious that listeners believe that they've lost their meaning.

3 emergency numbers you should have on speed dial and how they work

3 emergency numbers you should have on speed dial and how they work

These are the emergency numbers you should have on your cellphone and this is what you must understand about how they work.