Here's why Western Cape Home Affairs system is offline

Director General at the Department of Home Affairs, Mkuseli Apleni, responded to complaints about branches in the Western Cape that are offline.

Apleni explains that their system's network is outsourced to Seta who he says they are in communication with to get the mater resolved.

He says these issues were not previously felt because they were working mostly on paper.

They are coming up with a proposed solution which will resolve this matter.

Mkuseli Apleni, Director-General at Department of Home Affairs

This is something we are aware of which we know is not correct and affecting our clients.

Mkuseli Apleni, Director-General at Department of Home Affairs

Home Affairs is engaging with Parliament to allow them to procure their own network which is effective and efficient, that is not linked to Seta.

To hear more of this interview, listen below:

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