South Africans have been saying for a long time that their data is disappearing.
Earlier this week My Broadband’s Jan Vermeulen conducted an experiment, proving that MTN data actually does “disappear”.
MTN explained that it charges users to connect to the data-only LTE network.
It says it was unaware that their competitors were not charging for this.
The Midday Report’s Stephen Grootes interviewed Vermeulen.
Grootes asked him what LTE means for data consumption.
Listen to the interview in the audio below (and/or scroll down for quotes from it).
MTN was deducting airtime even though we turned off mobile data.— Jan Vermeulen, My Broadband
If you’re from overseas and you connect to MTN locally… that could hurt you pretty badly.— Jan Vermeulen, My Broadband
MTN’s competitors doesn’t do it. They say they’ll fix it within 30 days.— Jan Vermeulen, My Broadband
The issue of disappearing data has been a hot topic for years. At no point did MTN say that you might be billed for your LTE connection.— Jan Vermeulen, My Broadband
This article first appeared on 702 : MTN 'takes' your data, if you're on an LTE connection (its competitors don't)