Joburg City: Billing crisis soon to be a thing of the past

The City of Joburg MMC for Finance, Rabelani Dagada, says the extent of the billing crisis in the City was underestimated when the Democratic Alliance administration took office.

He says they expect to resolve all queries older than 90 days by the end of August. A dedicated team is in place to deal specifically with these queries as swiftly as possible, says Dagada.

The previous administration never used the term crisis but now that we are in office we realised its a crisis.

Rabelani Dagada, City of Joburg MMC for Finance

But now we have made a lot of progress.

Rabelani Dagada, City of Joburg MMC for Finance

Dagada says they have tried to resolve over a 100 000 queries and they are now left with about 17 000 queries to resolve.

To hear more of this interview listen below:


This article first appeared on 702 : Joburg City: Billing crisis soon to be a thing of the past


Recommended

by NEWSROOM AI

CapeTalk welcomes all comments that are constructive, contribute to discussions in a meaningful manner and take stories forward.

However, we will NOT condone the following:

  • Racism (including offensive comments based on ethnicity and nationality)
  • Sexism
  • Homophobia
  • Religious intolerance
  • Cyber bullying
  • Hate speech
  • Derogatory language
  • Comments inciting violence.

We ask that your comments remain relevant to the articles they appear on and do not include general banter or conversation as this dilutes the effectiveness of the comments section.

We strive to make the CapeTalk community a safe and welcoming space for all.

CapeTalk reserves the right to: 1) remove any comments that do not follow the above guidelines; and, 2) ban users who repeatedly infringe the rules.

Should you find any comments upsetting or offensive you can also flag them and we will assess it against our guidelines.

CapeTalk is constantly reviewing its comments policy in order to create an environment conducive to constructive conversations.

Read More
Callers frustrated at ongoing billing crisis, Mashaba responds

Callers frustrated at ongoing billing crisis, Mashaba responds

Caller, Basil, says he has been over billed by the City of Joburg for electricity and water.

City of Joburg responsible for SA citizens, not illegal foreign nationals - CoJ

City of Joburg responsible for SA citizens, not illegal foreign nationals - CoJ

Karabo Tledima, City of Joburg media specialist, sheds light on CBD hijacked buildings evictions.

Hijacked building raids to intensify

Hijacked building raids to intensify

City of Joburg Mayor Herman Mashaba says the campaign plans to raid over 85 hijacked buildings and to provide affordable housing.

Joburg mayor installs CCTV cameras on Vilakazi street to combat crime

Joburg mayor installs CCTV cameras on Vilakazi street to combat crime

Mashaba says they have installed 15 cameras that use the latest technology to capture images which will be monitored 24/7.

[LISTEN] How the City of Joburg plans to do away with hijacked buildings

[LISTEN] How the City of Joburg plans to do away with hijacked buildings

Adv Victoria Rammala, chats with Azania Mosaka about the city's recent raids of hijacked buildings.

"The issue of hijacked buildings doesn't discriminate between nationalities"

"The issue of hijacked buildings doesn't discriminate between nationalities"

Luyanda Mfeka, City of Joburg's media specialist says plans are being made to clamp down on hijacked buildings.

MD of City Power axed over corruption allegations

MD of City Power axed over corruption allegations

The City of Joburg spokesperson says the board had to act fast upon receiving the final report from Sizwe Gobodo.

City of Joburg embarks on door to door campaign to resolve billing issues

City of Joburg embarks on door to door campaign to resolve billing issues

The City’s spokesperson says the campaign will also teach customers about billing systems in a proactive manner.

Climate change is key focus in big cities says Salga chair Parks Tau

Climate change is key focus in big cities says Salga chair Parks Tau

South African Local Government Association holding the first meeting of the council mayors in Cape Town.

Prasa did not consult officials about Red Ants evictions in Newtown, says City

Prasa did not consult officials about Red Ants evictions in Newtown, says City

The Red Ants have evicted over 65 families from a building in Newtown who have allegedly occupied Prasa-owned property illegally.

Popular articles
Can you 'affair-proof' your marriage?

Can you 'affair-proof' your marriage?

Sexologist Nikki Goldstein says there are steps you can take to cut the risk of infidelity in your relationship.

Stadium riot: 'It's just inexplicable and unacceptable by all means'

Stadium riot: 'It's just inexplicable and unacceptable by all means'

Minister of Sports and Recreation condemns this weekend's violence by Kaiser Chiefs fans.

'He raped me every day for a year when I was 8 years old'

'He raped me every day for a year when I was 8 years old'

A woman has penned her triumphant story of survival after being sexually abused by an uncle as a child.

Euphonik (one of South Africa's top DJs) opens up about money

Euphonik (one of South Africa's top DJs) opens up about money

Bruce Whitfield talks to Euphonik (aka Themba Nkosi) about his attitude to money (hopes and fears, successes and failures, etc.)

This is how much you should be paying your domestic worker

This is how much you should be paying your domestic worker

Stephen Rathai, director of employment standards at the Department of Labour talks on the new national minimum wage.

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Madiba’s private secretary Zelda la Grange opens up about money (hers and his)

Bruce Whitfield interviews La Grange about her and Madiba's attitude to money (hopes and fears, successes and failures, etc.)

Mugg & Bean agrees to pay medical bill of customer

Mugg & Bean agrees to pay medical bill of customer

Mugg & Bean has agreed to pay for customers medical bills after a month of being in pain and pestering the chain to pay the bill.