Vodacom customers are seeing red on social media after data disappeared from their phones overnight.
The mobile giant has acknowledged the problem in a number of tweets, with the company saying clients will be reimbursed:
We are currently reimbursing customers affected by last night's billing issue. 1/2— Vodacom (@Vodacom) August 22, 2017
All related out-of-bundle charges are being refunded and depleted bundles are reinstated. We sincerely apologise for the inconvenience. 2/2— Vodacom (@Vodacom) August 22, 2017
Vodacom is committed to ensuring that all affected customers will be refunded in full. Thanks again for your patience.— Vodacom (@Vodacom) August 21, 2017
Vodacom has since apaologised to customers.
The company is the top trending topic on social media on Tuesday morning, with tweeps even roping in Police Minister Fikile Mbalula.
Hi Fikile, we are aware some customers are receiving depletion notifications. Our team is working hard to resolve it asap!— Vodacom (@Vodacom) August 21, 2017
Social media was also lit, as usual, following news of the disappearing data.
This article first appeared on 702 : Now you see it, now you don’t: Vodacom customers see red over missing data