Taxpayers send over 15 000 queries to ombud, mostly about refunds

CapeTalk's Kieno Kammies speaks to CEO of the office of the Tax Ombud Advocate Eric Mkhawane questioning an increase in a number of inquiries from 5 904 in the previous financial year 2015/16 to 15 658 received in the 2016/17.

According to Mkhawane, the bulk of these inquiries came from refunds as well as disputes resolution.

What we did was we first initiated an investigation into refunds and we issued a report where we identified some of the key issues that are really a stumbling block that have been in place by Sars in terms of payment of refunds.

Eric Mkhawane, CEO of the office of the Tax Ombud

This is where Sars will hold a verified refund in one period because it is looking at another period, the legislation doesn't permit that. The legislation says you are allowed to withhold a refund pending an investigation into that refund, not into another period.

Eric Mkhawane, CEO of the office of the Tax Ombud

That is not lawful, the law doesn't permit that...

Eric Mkhawane, CEO of the office of the Tax Ombud

To hear the rest of the interview, listen below:


Recommended

by NEWSROOM AI
Read More
‘Probably looking at tax hikes in February for middle-income earners’

‘Probably looking at tax hikes in February for middle-income earners’

The Money Show’s Bruce Whitfield interviews TaxTim cofounder Marc Sevitz.

'ANC Government will continue milking the cow until there’s no milk at all'

'ANC Government will continue milking the cow until there’s no milk at all'

Deputy Finance Minister Sfiso Buthelezi, ex-Deputy DG Andrew Donaldson and Lumkile Mondi (Wits) analyse the MTBPS.

Most important aspects of Malusi Gigaba’s ‘mini-budget’ speech

Most important aspects of Malusi Gigaba’s ‘mini-budget’ speech

Bruce Whitfield asks Investec Asset Management Economist Nazmeera Moola to distil the Medium Term Budget Policy Statement.

'Gigaba will have to bridge a roughly R40 billion shortfall in revenue'

'Gigaba will have to bridge a roughly R40 billion shortfall in revenue'

Economist Goolam Balim says debt and dwindling tax payments are only some of the financial constraints government is facing.

'Min wage (R3500) to cause retrenchments, but for many it’ll be a big relief'

'Min wage (R3500) to cause retrenchments, but for many it’ll be a big relief'

The Money Show’s Bruce Whitfield interviews SA Payroll Association Exco Member Nicolette Nicholson.

Sars sitting on R20 billion in VAT refunds

Sars sitting on R20 billion in VAT refunds

CEO of the Office of the Tax Ombudsman Advocate Eric Mkhawane says payments will be done on a case by case basis.

If government misuse revenue people will evade tax - Tax Ombudsman

If government misuse revenue people will evade tax - Tax Ombudsman

Judge Bernard Ngoepe says government has a responsibility to use tax income effectively, or there will be negative consequences.

How the tax ombud can help you

How the tax ombud can help you

CEO of the Tax Ombudsman, Eric Mkhawane, explains how the independent body can help you in dealing with Sars.

Popular articles
'Domestic workers are entitled to 21 consecutive days of paid annual leave'

'Domestic workers are entitled to 21 consecutive days of paid annual leave'

Socio-Economic Rights Institute's Kelebogile Khunou says for living-in workers you cannot deduct more than 10% for accommodation.

[WATCH] SA youth choir shines on America's Got Talent with 'My African Dream'

[WATCH] SA youth choir shines on America's Got Talent with 'My African Dream'

The Ndlovu Youth Choir's beautiful performance got 4 yesses from the judges, including Simon Cowell!

Waitress tipped R18k now able to realise her dream of becoming a paramedic

Waitress tipped R18k now able to realise her dream of becoming a paramedic

Ayanda Ndlovu says she doesn't want to disappoint the woman who's making her dream come true.

Discovery Health acted illegally and a patient died - Medical law consultant

Discovery Health acted illegally and a patient died - Medical law consultant

Shafrudeen Amod from Medisyn Clinical Consulting says the scheme could have paid the patient directly.

Honeymoon scuppered: Local man describes being scammed R60K by Destiny Holidays

Honeymoon scuppered: Local man describes being scammed R60K by Destiny Holidays

CapeTalk listener Paul had planned his honeymoon, and he and 32 others, lost over R2m to a seeming fly-by-night travel agency.

Investec gives staff unlimited leave days and freedom to wear what they want

Investec gives staff unlimited leave days and freedom to wear what they want

The bank rewards innovation with substantial bonuses and pays according to output not hours at work, says Lesley-Anne Gatter.

Gauteng waitress gets R18,000 tip for 'amazing service'

Gauteng waitress gets R18,000 tip for 'amazing service'

A waitress at The Beerhouse in Fourways who received the generous donation wants to finish her matric and become a paramedic.