Mugg & Bean agrees to pay medical bill of customer

A listener, Najet, who broke a tooth after biting a stone while eating a burger at Mugg & Bean restaurant says her medical bill to get her tooth fixed hasn't been paid.

She claims she has provided Mugg & Bean with all the necessary documents from her specialist but they haven't done anything about it.

She says it's has been five weeks and she is been in pain ever since.

I can't handle this pain...

Najet

Marketing executive at Mugg & Bean, Jacquie Schultz says the administrative process seems to have delayed the resolution of Najet's claim.

However, she says that it has been resolved and Najet's claim will be paid in the next 48 hours.

As Mugg & Bean we want to say that we do sincerely regret this and an inconvenience it has caused to Najet .

Jacquie Schultz, Marketing executive at Mugg & Bean

After I consolidated with my team last night we would to assure Najet that her bill will be settled within the next 48 hours.

Jacquie Schultz, Marketing executive at Mugg & Bean

Schultz says Mugg & Bean has never had this kind of experience before where a customer bit into a stone while eating their food.

To hear more of this conversation, listen below:


This article first appeared on 702 : Mugg & Bean agrees to pay medical bill of customer


Recommended

by NEWSROOM AI
Read More
No certainty if strange stone originates from outside the solar system

No certainty if strange stone originates from outside the solar system

In 2013 researchers announced the 'Hypatia' stone found in the south-west of Egypt, was most certainly not from Earth.

[LISTEN] ANC's proposed land expropriation explained

[LISTEN] ANC's proposed land expropriation explained

The Institute of Race Relations explains the confusion around the proposed amendment to Section 25 and how this affects property.

State Capture inquiry could be 'never-ending' if broadened - Karima Brown

State Capture inquiry could be 'never-ending' if broadened - Karima Brown

Public Protector Busisiwe Mkhwebane has called for a broadening of the scope of the investigation into state capture.

Opinion: Give the country what investors want, confidence!

Opinion: Give the country what investors want, confidence!

702 host Ray White says the ANC's January 8 statement should mark the beginning of something new for South Africa.

Police urge Rustenburg residents to help root out drug dealers with information

Police urge Rustenburg residents to help root out drug dealers with information

A rampage on Wednesday night saw residents torching alleged drug dens, but Vish Naidoo says rather provide Saps with information.

[LISTEN] Mugg & Bean customer breaks a tooth while eating her burger

[LISTEN] Mugg & Bean customer breaks a tooth while eating her burger

Najet claims her tooth needs to be replaced and while they paid for her dentist appointment they refuse to be held liable.

Popular articles
'Evidence is solid. Poor people’s money was used illegally. Shivambu benefitted'

'Evidence is solid. Poor people’s money was used illegally. Shivambu benefitted'

Ray White interviews Pauli van Wyk, an investigative journalist with Scorpio at Daily Maverick.

Two men get away with R70 000 in robbery at Cape Town's World of Birds

Two men get away with R70 000 in robbery at Cape Town's World of Birds

Walter Mangold, the owner of the popular tourist attraction in Hout Bay, was targeted by two men on the premises on Sunday.

[WATCH] Johnny Clegg opens up about emotional 'The Crossing' video

[WATCH] Johnny Clegg opens up about emotional 'The Crossing' video

South African legend, musician Johnny Clegg talks about the moving recording of his track The Crossing by over 50 artists.

Judge Dennis Davis explains estate duty when your spouse dies

Judge Dennis Davis explains estate duty when your spouse dies

Some recommendations by the Davis Tax Committee were met with concerns from members of the public on how they will be affected.

Here's how to check your load shedding schedule in Cape Town

Here's how to check your load shedding schedule in Cape Town

Eskom has warned that more power cuts can be expected as maintenance continues over the next twelve months.

New Zealand company implements four-day work week after successful trial-run

New Zealand company implements four-day work week after successful trial-run

Employees will still be paid for five days of work, but work for four days.

How Tracey Chambers is helping unemployed moms become entrepreneurs

How Tracey Chambers is helping unemployed moms become entrepreneurs

The Clothing Bank gives women access to discounted merchandise and 500 hours of training in money management and business skills.