Toyota explains recall of cars due to faulty airbags

Toyota South Africa Motors has issued a massive recall of more than 700 000 vehicles due to a faulty airbag issue.

President and CEO of Toyota SA, Andrew Kerby says there is a fault with the way certain Takata airbags were constructed. Over a long period of time, it is possible for moisture to get into the explosive device, which could potentially cause the airbag to deploy and injure people.

He says they haven't had reports of injuries in South Africa yet, and the recall is a preventative measure.

On behalf of Toyota we would really like to apologise for any inconvenience caused.

Andrew Kerby, President and Ceo of Toyota SA

We would like to encourage motorists to contact our call centre to check if their vehicle is applicable ... if it's applicable, is the matter of booking it in for an upgrade to the latest version.

Andrew Kerby, President and Ceo of Toyota SA

This issue applies to cars manufactured between 2002 and 2015 but does not apply to every model made in that period, says Kerby.

He suggests people go to the Toyota website to check VIN numbers of their vehicles.

If your car is affected you need to contact Toyota and book the vehicle in for the upgrade. The repair is at no cost to the consumer and he says will be completed within one day.

To hear the rest of the conversation with Ceo of Toyota SA Andrew Kerby, listen below:


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