Almost a week after 12 families lost their homes in a fire in the Riemvasmaak informal settlement, the City of Cape Town says the South African Social Security Agency (Sassa) hasn't provided social assistance.
Sassa agreed to take over from the City of Cape Town’s Disaster Risk Management Center and provide relief to disaster victims.
Acting General Manager of Grants at Sassa, Busisiwe Letompa, says the Riemvasmaak fire was never reported to Sassa because there is a process which is observed when an incident is reported.
Sassa has a process in place to ensure that when the city provides us with information regarding an incident, we go to the area.— Busisiwe Letompa, Acting General Manager of Grants at Sassa
Sassa would do an assessment and they activate a service provider to provide the humanitarian assistance. The assistance will be in a form of blankets, dignity packs and baby packs as well as food assistance.— Busisiwe Letompa, Acting General Manager of Grants at Sassa
Letompa says Sassa officials only became aware of the incident on Sunday evening when it was talked about on radio.
She says on the same weekend there was an incident reported in Philippi and a service provider was immediately sent to the area to provide assistance.
To hear more of this discussion with Sassa, listen below: