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A new security app for Uber drivers

25 May 2018 1:49 PM
Tags:
Uber
APP
Safety
Uber has partnered with Aura and created a security App in order to improve the safety of Uber drivers nationwide.

Tensions and violence between Uber and meter taxi drivers, have left customers afraid for their safety and wondering whether e-hailing services is still a viable option.

Uber has now teamed up with a tech company called Aura to improve the safety of its drivers in the country.

READ: Police monitoring Uber-metered taxi violence in Tshwane

Sub-Saharan Africa, general manger Uber Alon Lits, spoke to Ray White on The Midday Report and said they have had a partnership with Aura for over two years.

Initially, the way that the partnership worked is that drivers had a number available to them in an event of an incident where they required additional support, they could call that number which was linked to a central control room and then depending on their location, either security or medical response was sent their way.

Alon Lits, General Manager, Sub-Saharan Africa at Uber

Lits added that based on feedback from drivers, they realised that this did have limitations as it would be difficult to make a phone call during a safety incidence.

In partnership with Aura, they have now gone and developed their own application, so it's a stand-alone application which is available to Uber partners and you can download it from the App Store either for Google or Apple.

Alon Lits, General Manager, Sub-Saharan Africa at Uber

In an event of a safety incident, they can push that button in that App which triggers a response that automatically goes out to the closest security vehicle.

Alon Lits, General Manager, Sub-Saharan Africa at Uber

Listen below to the full interview:


This article first appeared on 702 : A new security app for Uber drivers


25 May 2018 1:49 PM
Tags:
Uber
APP
Safety

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