Sassa to ask Sapo to open early on pay days to prevent long queues

South African Social Security Agency (Sassa)'s acting regional manager Henri de Grass says social grant payments in the Western Cape started a day early to avoid glitches.

He says there were anticipating problems for over 105 000 beneficiaries that are paid through the Post office.

The Sapo's system is slow and there are already long queues at various Post Offices in the Western Cape, says Grass.

This is something we will raise with Sapo to see if the Post Office's can't open a little early on the 1st of every month to prevent having people standing in the cold from very early in the morning.

Henri de Grass, Sassa acting regional manager

Grass says there are still over 250 000 beneficiaries that are paid through Cash Paymaster Services (CPS).

This would be the last month that CPS is being used to distribute social grants and all the beneficiaries will be moved to Sapo, says Grass.

We are closing nine major halls pay points in the Western Cape. Those beneficiaries would either go to the retailers or to the Post Office.

Henri de Grass, Sassa acting regional manager

These are also beneficiaries who are still sitting with their old cards and they only have two months left to get new cards. From the 1st of October the money will not go into that old card so they will be forced to do new cards or else they won't get the money.

Henri de Grass, Sassa acting regional manager

Grass also warned beneficiaries that the Eazi Pay cards issued by Net1 are not Sassa cards. The two should not be confused.

To hear the rest of the conversation with Henri Grass, listen below:


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