Sassa unhappy with CPS attempts to derail plans

The SA Post Office will be taking over certain functions from CPS (Cash Paymaster Services) from 1 October and the transition began in July 2018.

The Post Office experienced a few glitches with regards to payment of grants to the recipients in July.

But CEO of South African Post Office Mark Barnes says all the previous glitches that affected the payment of grants have been resolved and believes the system is a success and working perfectly.

Henry De Grass, General Manager of Grants Administration at South African Social Security Agency (Sassa) says CPS is still doing everything in its power to derail the transition.

He says they are trying to get as many people as possible to enroll on their Eazypay by spreading lies about Sapo and Sassa.

De Grass says people don't understand that the EazyPay card is not a Sassa card.

Read: Sassa asks ConCourt to intervene against CPS for causing havoc at paypoints

They are spreading the message that Sassa is not going to pay out anymore because there are problems with the Post Office.

Henry De Grass, General Manager of Grants Administration at Sassa

We have closed all the cash pay points, meaning CPS is not paying out in the month of September at our halls, but they have rebooked the halls to pay their EazyPay card holders.

Henry De Grass, General Manager of Grants Administration at Sassa

But now the some of the beneficiaries are realising the EazyPay is not the new Sassa card, they switch back to Sassa.

Henry De Grass, General Manager of Grants Administration at Sassa

Grant recipients have four-and-a-half weeks left before the old Sassa cards are no longer valid.

We have already swapped 5.4 million out of a total of 10.7 million cards

Mark Barnes, CEO of South African Post Office

We have no issues with competitive offerings but if you look at the offering of Sassa/Sapo with free withdrawals, balance inquiry and convenience, most importantly the absence of illegal deductions, people will discover with time that it is the ultimate choice.

Mark Barnes, CEO of South African Post Office

to hear the rest of the discussions on the Sassa grant beneficiaries, listen below:


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