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Got a problem with a credit provider? How to resolve it free of charge...

Do you have any issues with a credit provider?

We interviewed Credit Ombud Nicky Lala Mohan about what he does and how to resolve a credit issue free of charge.

Listen to the audio (scroll down) for detail.

We resolve people’s credit problems free of charge, except for problems with banks that are dealt with by the banking ombud.

Nicky Lala Mohan, Credit Ombud

Visit this website - www.creditombud.org.za – and we’ll resolve your issue.

Nicky Lala Mohan, Credit Ombud

We’re funded by industry, but we have a board that is totally independent without any skin in the game.

Nicky Lala Mohan, Credit Ombud

In 2014 we dealt with more than 16 000 complaints. We take an average of 47 days to resolve a dispute. We put back R3 million in consumers’ pockets.

Nicky Lala Mohan, Credit Ombud
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