3 emergency numbers you should have on speed dial and how they work

In the event of an emergency or any other traumatic situation, the last thing one needs is to worry about a call failure or try remember the conditions of various response numbers.

Fatal events on the N2 highway have prompted us to gather the details of the emergency numbers that every South African should have at their immediate disposal, as well as an explanation of how they work.

1. Nationwide Emergency Response - 10111

The telephone number 10111 is for any emergency that requires police response and can be dialed from anywhere in South Africa.

A call centre operator will answer the incoming call, take all necessary particulars then assign the emergency to the relevant response team to attend to the incident. This may be a Flying Squad patrol vehicle, or the local police station.

Calls to 10111 made on a landline are free. Calls made from a cell phone are charged at the normal cell phone rates.

2. Cell phone emergency - 112

The number 112 can be called from any cell phone in South Africa. It will transfer your line to a call centre and they will route you to the emergency service closest to you.

When this number is dialed, it is followed by an automated menu. But remain calm, because the menu exists as a form of triage (priority of treatment) control and filters out abuse of the medical and emergency system.

A call to 112 on a cell phone is free and is even possible on a cell phone that does not have airtime.

3. Ambulance response - 10177

The 10177 number can be used in the case of a medical emergency and can be called in conjunction with both the fire and police department respectively, depending on whether or not there are casualties.

It is advised that you have the following information when making an emergency call:

  • The nature of the emergency.

  • Exact location of the incident (including nearby landmarks).

  • The details about any injuries and possible suspects.

  • Your personal information.

It is suggested that you store them on your phone, under 'Emergency', as follows:

Emergency - Ambulance (10177)

Emergency - Cell phone (112)

Emergency - National (10111)

Listen to the full conversation below:


Recommended

by NEWSROOM AI
Read More
Major medical breakthrough: New gene pegged as cause of heart attacks in youth

Major medical breakthrough: New gene pegged as cause of heart attacks in youth

This is being called the biggest medical advancement in South African cardiology since Dr Chris Barnard's first heart transplant.

Parents urged to check tertiary institutions are legit before registering kids

Parents urged to check tertiary institutions are legit before registering kids

The Council on Higher Education says parents need to be wary of the increasing number of fly-by-night tertiary institutions.

New app to detect hearing loss

New app to detect hearing loss

University of Pretoria has developed a new app which uses a smartphone to detect hearing loss.

What we can expect from SABC after inquiry consolidates

What we can expect from SABC after inquiry consolidates

SABC's leadership and parliament has come under fire since the inquiry into the board's fitness to hold office.

2016 news wrap: A look back at the stories that grabbed SA's attention

2016 news wrap: A look back at the stories that grabbed SA's attention

Barry Bateman spoke to Stephen Grootes to unpack the meaning behind the stories that dominated the headlines in 2016.

How and when to assist during a road accident scene

How and when to assist during a road accident scene

Tips for road-users who want to intervene at an accident scene (but don't quite know how to help) in light of recent N2 incidents.

Popular articles
You made a huge mistake downloading FaceApp if your privacy is important to you

You made a huge mistake downloading FaceApp if your privacy is important to you

Washington Post technology columnist Geoffrey A. Fowler did a forensic analysis of the Russia-based app. Check it out.

'If we don't address inequalities, there'll be nothing left to eat but the rich'

'If we don't address inequalities, there'll be nothing left to eat but the rich'

After Tuesday's attack on the Mount Nelson Hotel, Upfront host Refilwe Moloto weighs in on 'social contract' dividing Cape Town.

Beware 'dodgy' Nadal vs Federer ticket offers

Beware 'dodgy' Nadal vs Federer ticket offers

The Roger Federer Foundation says no ticket platforms are yet in possession of, nor have guaranteed allocation of tickets.

[WATCH] Mzansi's Ndlovu Youth Choir headed for AGT's live shows!

[WATCH] Mzansi's Ndlovu Youth Choir headed for AGT's live shows!

The choir that is stealing America's hearts is headed to the next round of America's Got Talent.

How Christo Wiese became the richest in SA, and how it all came crashing down

How Christo Wiese became the richest in SA, and how it all came crashing down

The Money Show’s Bruce Whitfield interviews TJ Strydom, author of “Christo Wiese - Risk And Riches”.

[LISTEN] The truth about life on the Cape Flats...by the people who live there

[LISTEN] The truth about life on the Cape Flats...by the people who live there

Residents living on the crime-ridden Cape Flats share their first-hand experiences of life in 'apartheid's dumping ground'.

Paying off your credit card every month to avoid interest? The banks are sneaky…

Paying off your credit card every month to avoid interest? The banks are sneaky…

Consumer journalist Wendy Knowler warns prudent credit card holders to keep tabs on their banks. In this case, it’s FNB.

[WATCH] Over 50 artists record special version of Johnny Clegg’s  “The Crossing”

[WATCH] Over 50 artists record special version of Johnny Clegg’s “The Crossing”

For this week's #GoodNewsThursdays, we find out the inspiration behind the production.