3 emergency numbers you should have on speed dial and how they work

In the event of an emergency or any other traumatic situation, the last thing one needs is to worry about a call failure or try remember the conditions of various response numbers.

Fatal events on the N2 highway have prompted us to gather the details of the emergency numbers that every South African should have at their immediate disposal, as well as an explanation of how they work.

1. Nationwide Emergency Response - 10111

The telephone number 10111 is for any emergency that requires police response and can be dialed from anywhere in South Africa.

A call centre operator will answer the incoming call, take all necessary particulars then assign the emergency to the relevant response team to attend to the incident. This may be a Flying Squad patrol vehicle, or the local police station.

Calls to 10111 made on a landline are free. Calls made from a cell phone are charged at the normal cell phone rates.

2. Cell phone emergency - 112

The number 112 can be called from any cell phone in South Africa. It will transfer your line to a call centre and they will route you to the emergency service closest to you.

When this number is dialed, it is followed by an automated menu. But remain calm, because the menu exists as a form of triage (priority of treatment) control and filters out abuse of the medical and emergency system.

A call to 112 on a cell phone is free and is even possible on a cell phone that does not have airtime.

3. Ambulance response - 10177

The 10177 number can be used in the case of a medical emergency and can be called in conjunction with both the fire and police department respectively, depending on whether or not there are casualties.

It is advised that you have the following information when making an emergency call:

  • The nature of the emergency.

  • Exact location of the incident (including nearby landmarks).

  • The details about any injuries and possible suspects.

  • Your personal information.

It is suggested that you store them on your phone, under 'Emergency', as follows:

Emergency - Ambulance (10177)

Emergency - Cell phone (112)

Emergency - National (10111)

Listen to the full conversation below:


Read More
Major medical breakthrough: New gene pegged as cause of heart attacks in youth

Major medical breakthrough: New gene pegged as cause of heart attacks in youth

This is being called the biggest medical advancement in South African cardiology since Dr Chris Barnard's first heart transplant.

Parents urged to check tertiary institutions are legit before registering kids

Parents urged to check tertiary institutions are legit before registering kids

The Council on Higher Education says parents need to be wary of the increasing number of fly-by-night tertiary institutions.

New app to detect hearing loss

New app to detect hearing loss

University of Pretoria has developed a new app which uses a smartphone to detect hearing loss.

What we can expect from SABC after inquiry consolidates

What we can expect from SABC after inquiry consolidates

SABC's leadership and parliament has come under fire since the inquiry into the board's fitness to hold office.

2016 news wrap: A look back at the stories that grabbed SA's attention

2016 news wrap: A look back at the stories that grabbed SA's attention

Barry Bateman spoke to Stephen Grootes to unpack the meaning behind the stories that dominated the headlines in 2016.

How and when to assist during a road accident scene

How and when to assist during a road accident scene

Tips for road-users who want to intervene at an accident scene (but don't quite know how to help) in light of recent N2 incidents.

Popular articles
If you're caught driving with your phone, officials are allowed to confiscate it

If you're caught driving with your phone, officials are allowed to confiscate it

If the engine is running and you are sitting behind the wheel you are not allowed to operate your phone says W Cape's JP Smith

[WATCH] Zola Tsotsi drops bombshell about Zuma meeting at State Capture Inquiry

[WATCH] Zola Tsotsi drops bombshell about Zuma meeting at State Capture Inquiry

Former Eskom chair Zola Tsotsi’s jaw-dropping statements include Tony Gupta saying they could hire or fire Eskom board members.

SA fizzy drinks undergo "shrinkflation" to control sugar intake

SA fizzy drinks undergo "shrinkflation" to control sugar intake

Coca-Cola has reduced its 500ml "buddy" to 440ml and the traditional 330ml Coke cans will soon have a volume of just 300ml.

Mugabe threatened to dissolve Parliament hours before his resignation

Mugabe threatened to dissolve Parliament hours before his resignation

Deputy President of MDC says Mugabe's threats could not deter them from their mission to impeach him - they were determined.

What Shoprite, Checkers, Pick n Pay and Makro will offer on Black Friday

What Shoprite, Checkers, Pick n Pay and Makro will offer on Black Friday

Up for a Springboks level scrum? Instructions on how to ensure you get the deals in your inbox the moment they become known...