Streaming issues? Report here
Just the Hits generic CapeTalk Just the Hits generic CapeTalk
Just the Hits
10:00 - 11:00
volume_up
volume_mute

Up Next: SportsTalk with Buhle Madulini
See full line-up
Just the Hits
10:00 - 11:00
Home
arrow_forward
Business

Can you ask for money back if your car fails the safety standards?

27 November 2018 9:47 AM
Tags:
Automobile Association of South Africa
National Consumer Commission
car safety

Following the safety tests done on some entry-level cars in South Africa, can customers ask for their money back?

Based on the vehicle safety ratings of cars sold in South Africa and how they aren't as safe as their counterparts in Europe, can consumers ask for their money back?

Read: AA claims SA car makers put price above safety

National Consumer Commission spokesperson Trevor Hattingh says the commission hasn't received any complaints from customers but it is aware of the severity of the matter and is planning to take it up.

He says it is concerning that some of these vehicles are advertised in South Africa as having higher NCAP ratings but what is sold 'on the ground' doesn't comply with that.

That is outright unconscionable, it is unethical, you can't do that. It is even against the provisions of the Consumer Protection Act.

Trevor Hattingh, Spokesperson at National Consumer Commission

This has come to our attention through the media and it is definitely something we are going to look into.

Trevor Hattingh, Spokesperson at National Consumer Commission

We are encouraging consumers to step forward. If you were sold something that was advertised as having a higher NCAP rating but what was actually sold to you does not meet those standards, bring this to our attention.

Trevor Hattingh, Spokesperson at National Consumer Commission

Hattingh says looking at this case at face value customers are eligible for 3Rs which is repair, replace or refund.

To hear the rest of the conversation, listen below:


27 November 2018 9:47 AM
Tags:
Automobile Association of South Africa
National Consumer Commission
car safety

Recommended

More from Business

liquor-sales-alcohol-beer-booze-drinking-consumption-drinks-bottles-123rf

6 booze restrictions proposed to govt, policy advisor reveals

12 July 2020 1:08 PM

The Southern African Alcohol Policy Alliance in South Africa (SAAPA SA) has advised the command council to introduce tougher restrictions on booze.

Share this:
Read More arrow_forward

hotel-room-bed-accommodation-tourism-travel-vacation-leisure-break-sleep-123rf

Whoops! Presidency backtracks on info stating that leisure travel is allowed

11 July 2020 1:10 PM

The Presidency has now deleted an infographic on social media suggesting that leisure travel is allowed under level 3 regulations.

Share this:
Read More arrow_forward

Light bulb, electricity, load shedding.

Load shedding a big blow to local businesses trying to recover from lockdown

11 July 2020 12:23 PM

Eskom announced the return of load shedding on Friday due to reduced generating capacity and increased pressure on the grid.

Share this:
Read More arrow_forward

Food security hunger feeding 123rf 123rfbusiness 123rflifestyle

South Africa is an emerging epicentre of hunger – Oxfam

10 July 2020 3:39 PM

More people are likely to die from Covid-19-related hunger than the disease itself, warns Oxfam in its “Hunger Virus” report.

Share this:
Read More arrow_forward

wifi-internet-data-broadband-cell-phone-mobile-device-network-providers-123rf

Small Business Focus: How to get your marketing right in a shrinking media world

9 July 2020 8:38 PM

Pavlo Phitidis says focus must be on the customer group you are trying to reach. You've got to get your demographics right.

Share this:
Read More arrow_forward

broken-heart-broke-money-coins-finances-love-relationship-divorce-break-up-123rf

Personal Finance Feature: Julia - The super saver

9 July 2020 8:02 PM

Though leaving corporate to venture into tourism has been a big test of resilience, she is still happy with her decision.

Share this:
Read More arrow_forward

180710sactwu-strikejpg

SA is becoming a country of old people. Median age has risen from 23 to 27

9 July 2020 7:30 PM

Lumkile Mondi says skills and knowledge that have driven a lot of the growth in the past are going to be undermined.

Share this:
Read More arrow_forward

Woman saving money piggy bank mask 123rf 123rfbusiness 123rflifestyle

Supersaver Julia has changed lives, and she can change yours! – Bruce Whitfield

9 July 2020 3:00 PM

Need the inspiration to save? The Money Show’s Bruce Whitfield interviews “Supersaver Julia” at around 7:15 pm tonight.

Share this:
Read More arrow_forward

candle-dark-electricityjpg

Eskom heaps more misery on SA as load shedding returns. Because the cold front

9 July 2020 9:30 AM

"The generation system is constrained due to the cold front. Expect load shedding," warns Eskom's Sikonathi Mantshantsha.

Share this:
Read More arrow_forward

200106-daniel-mminele-edjpg

Daniel Mminele on his shapeshifting career

8 July 2020 8:43 PM

Absa CEO Daniel Mminele says they had to transition very quickly within a very space of time into operating in a new normal.

Share this:
Read More arrow_forward