The spate of attacks on emergency services personnel in Cape Town has led to various stakeholders coming together to look at ways of overcoming the problem at the Medical Services Safety Symposium.
CapeTalk's Kieno Kammies speaks to Dr Shaheem de Vries, head of EMS in the Western Cape, about some of the crucial points to emerge from the symposium.
We need more empowerment, we need more participation. In a nutshell, there is no shortcut, its a very difficult task and it requires effort in all parts.— Dr Shaheem de Vries, head of EMS in the Western Cape
De Vries says technology featured extensively in the discussions led by Dimension Data.
What actually came out in that was that it is not just the technology but the people who interface with that technology and that the technology should create the connectivity between various stakeholders.— Dr Shaheem de Vries, head of EMS in the Western Cape
I think we should be sharing more information with the community and civil society around the state of our services and the workload in those services, also around the incidents of safety as they occur and technology has a major role to play in that.— Dr Shaheem de Vries, head of EMS in the Western Cape
To hear the rest of the discussion with Dr Shaheem de Vries, listen below: