Woolies to pull baby carrier from shelves after copying controversy
Retail giant Woolworths has announced that it will pull its range of baby carriers at the centre of copying allegations.
Businesswoman Shannon McLaughlin this week accused Woolworths of copying her product design named the Ubuntu Baby Carrier.
After meeting McLaughlin on Wednesday, Woolworths published a series of tweets in which it apologised for what it calls a "lapse in process".
The retailer says it will remove its carriers in stores and online. It will also offer customers a full refund if they so wish.
We met with Ubuntu Baba today and have completed our investigation into the allegations of copying.— Woolworths SA (@WOOLWORTHS_SA) January 9, 2019
While there are differences in our baby carrier, there are striking similarities which we acknowledge and take responsibility for.
This is not in line with our values and goes against the very clear policy and creative guidelines we have in place for our design process. This lapse in process is being addressed internally.— Woolworths SA (@WOOLWORTHS_SA) January 9, 2019
We are intensifying the training of our people, our suppliers and partners on our values-based approach to design and sourcing.— Woolworths SA (@WOOLWORTHS_SA) January 9, 2019
We have sincerely apologised to Shannon personally and we would like to offer our heartfelt apologies to our customers who expect more from us.
We are removing all product from our stores and online. Customers who wish to return their product may do so for a full refund.— Woolworths SA (@WOOLWORTHS_SA) January 9, 2019
We remain deeply committed to the development of small businesses in South Africa.
Pavlo Phitidis says focus must be on the customer group you are trying to reach. You've got to get your demographics right.Read More
Though leaving corporate to venture into tourism has been a big test of resilience, she is still happy with her decision.Read More
Lumkile Mondi says skills and knowledge that have driven a lot of the growth in the past are going to be undermined.Read More
Need the inspiration to save? The Money Show’s Bruce Whitfield interviews “Supersaver Julia” at around 7:15 pm tonight.Read More
"The generation system is constrained due to the cold front. Expect load shedding," warns Eskom's Sikonathi Mantshantsha.Read More
Absa CEO Daniel Mminele says they had to transition very quickly within a very space of time into operating in a new normal.Read More
Wendy Knowler says it is expensive to issue or bank a cheque. For example, to deposit a cheque can cost well over R100.Read More
Caroline Da Silva of the FSCA says they will look into patterns of complaints to see how to change a bank's behaviour.Read More
The most recent example is China’s new security law introduced into Hong Kong.Read More
Lawyer PJ Veldhuizen says Judge Le Grange's judgment will be precedent-setting until it goes on appeal.Read More