On-the-road fees and what the Consumer Tribunal ruling means for you

Just how significant is the Consumer Tribunal ruling telling VW Financial Services that they must stop including on-the-road fees in their contracts from this week?

Does it spell the end of the practice and should anyone who was charged that extra fee on their car finance contract be getting excited about a refund?

Consumer Talk's Wendy Knowler, says “not just yet”.

Late yesterday, VW Financial Services released a statement saying they would appeal the the ruling.

I got official confirmation via a statement from their PR people saying 'we have taken external legal advice and the legal team has informed us it has good prospects of success on appeal, and this appeal has the effect of suspending the order of the tribunal.'

Wendy Knowler, Consumer journalist

Knowler says on-the-road fees can add up to R10 000.

It is a lot of money. They vary from R 3 500 up to R 7 500. In some cases some of the dealerships add on a separate licensing registration and other things, so it can be an extra fee of over R 10 000.

Wendy Knowler, Consumer journalist

You can imagine the refunds involved here, millions. So they are going to do it kicking and screaming if they do have to do it in the end.

Wendy Knowler, Consumer journalist

Click on the link below to hear the full story:


This article first appeared on 702 : On-the-road fees and what the Consumer Tribunal ruling means for you


Recommended

by NEWSROOM AI
Read More
Knowler Knows Consumer Talk: Is there any harm in tweaking an insurance claim?

Knowler Knows Consumer Talk: Is there any harm in tweaking an insurance claim?

Wendy Knolwer answers this and talks about how even the smallest lie can get you into trouble.

'Remember that you drive not only for yourself but for other road users'

'Remember that you drive not only for yourself but for other road users'

Masterdrive CEO Eugene Herbert shares some tips on how to ensure you drive safely this Easter weekend.

[WATCH] JMPD's Wayne Minnaar sets the record straight on the hot cross bun

[WATCH] JMPD's Wayne Minnaar sets the record straight on the hot cross bun

Azania Mosaka joins the social media craze and takes a breathalyser after eating a hot cross burn.

[LISTEN] Motoring:  How Volvo is changing the future of driving

[LISTEN] Motoring: How Volvo is changing the future of driving

Azania spoke to car manufacturer's South African managing director Greg Maruszweski.

South African clothing label Mantsho set to go international

South African clothing label Mantsho set to go international

Fashion brand will collaborate with global retailer H&M.

Parts of Maboneng go under the hammer

Parts of Maboneng go under the hammer

Twenty buildings sold at an auction.

Popular articles
How long to keep tax records available for inspection in South Africa

How long to keep tax records available for inspection in South Africa

Should you keep them "forever"? Tax expert Chris Sloane on the requirement to keep tax records available for inspection by Sars.

'SA's  decline over the past 12 years is similar to that of war-torn countries'

'SA's decline over the past 12 years is similar to that of war-torn countries'

CEO at Eunomix Claude Baissac says even though SA is ranked above these countries, its decline over the years is 'astounding'.

 What you should know before replacing a tyre

What you should know before replacing a tyre

Brent Lindeque took to social media earlier this month with a lengthy account of his experience at a Tyger Wheel & Tyre branch.

Capetonians: Here's your chance to sort out your traffic fines in one fell swoop

Capetonians: Here's your chance to sort out your traffic fines in one fell swoop

Mayco member for corporate services Sharon Cottle explains the Traffic Fines Roadshow at the Cape Town Civic Centre this week.