MyCiTi bus offline at V&A Waterfront 'an isolated incident'

After complaints that MyCiTi Bus at the Waterfront station was offline on Tuesday, Kieno Kammies speaks to Cape Town Transport MEC, Felicity Purchase to find out what went wrong.

Read: CoCT shuts down MyCiti services in Khayelitsha amid violent protests

It appears that it is only this station at the V&A Waterfront that was down for about an hour. The station operator tells us that they don't know why it was down and they couldn't report it to the Transport Management Centre (TMC) because there was a power outage in Goodwood and the TMC was down so that we couldn't resolve the matter.

Felicity Purchase, Transport MEC - City of Cape Town

We encourage people to have mover points on their my connect cards so that they don't get to a point where they can run out. We learn lessons from this, and we are trying to move to a different card system.

Felicity Purchase, Transport MEC - City of Cape Town

It was an isolated incidenct, and once we know what caused it, we will have feedback.

Felicity Purchase, Transport MEC - City of Cape Town

Listen below to the full interview:


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