The taxi industry is the most popular form of public transport in the country, with millions of South Africans using minibus taxis in their daily commute to and from work.
(Watch this video: South Africa taxi drivers clean up their image)
Unfortunately, the prevailing perception is that taxi operators are aggressive and unlawful. In an effort to change this mindset, improve the commuter experience and professionalise the industry, Theo Lengwati has founded the project Civil Taxis.
Our core function is to transform the customer experience when in a taxi and driving a long side a taxi.— Theo Lengwati, founder of Civil Taxis
Lengwati says that the idea is to create professional network for taxi owners to operate within, much like the service Uber, with employee benefits for taxi drivers and an advanced business model.
The drivers will be employed under Civil Taxi’s and we will give them a salary that is over 200% of what they currently earn as well as benefits such as medical aid, funeral cover, disability cover and a credit record and history.— Theo Lengwati, founder of Civil Taxis
Listen to the full conversation from The John Robbie Show: