Restaurant refuses to allow patron to tip waiter, says 'we pay them enough'

It's common practice across the world that when dining out at a restaurant patrons tip waiting staff.

But a listener to John Maytham's show on CapeTalk has revealed the manager of a restaurant in McGregor refused to allow him to leave a gratuity for the server, stating "we pay them well enough".

Jeff Rosenberg, chairperson of Fedhasa Cape, the umbrella body for the hospitality industry, says he's never heard anything like it.

I was absolutely horrified when I heard of this... It's a common trend worldwide, that for good service, you leave a gratuity.

Jeff Rosenberg, Chairperson - Fedhasa Cape

It seems ludicrous that one would prevent a patron giving a gratuity to a staff member for good service.

Jeff Rosenberg, Chairperson - Fedhasa Cape

Listen to the full interview below:


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