Major breaches of National Credit Act at Lewis furniture stores exposed

Summit Financial Wellbeing, a company that fights for consumer rights and lobbies for change in the financial services industry, conducted a mystery shopping investigation into Lewis furniture stores and seems to have uncovered major breaches of the National Credit Act (NCA) by Lewis Group.

We interviewed Clark Gardner, CEO of Summit Financial Partners, about some of the findings that came out of the investigation.

Scroll down to listen to the audio.

This was across multiple Lewis stores across the whole of South Africa.

Clark Gardner, CEO of Summit Financial Partners

You’re obliged to pay a delivery fee, but only if you buy on credit. It’s lazy capitalism!

Clark Gardner, CEO of Summit Financial Partners

A R9999 TV comes to R27 000 over a two year period.

Clark Gardner, CEO of Summit Financial Partners

Lewis is breaking the law and their directors should be held accountable. We’ve alerted them to these breaches a long time ago.

Clark Gardner, CEO of Summit Financial Partners

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